Job Title
Commercial Support
Location
Liverpool/Birmingham/Norwich/Newport
Salary
£29,795 - £33,073
Contract Type
Permanent - Apprentice
Hours
Full Time/Compressed
Closing Date
31/05/26
Interview Date
WC 22nd June (subject to change)
Job Summary
Commercial Support is an exciting and diverse role, and a key part of our Category Teams. You will have responsibility for the day to day tasks that effectively support the successful delivery of Commercial Agreements and provide support to the Commercial Agreements Management team, as well as contributing to customer and supplier relationship management processes. Successful candidates will have the ability to undertake administration tasks, both general and complex, as well as adding significant value through project ownership and supporting the delivery of spend growth through Commercial Agreements. Join our elite team of procurement professionals managing over £34bn in public sector spend. Across fifteen specialist teams and three core categories, we provide expert guidance and a supportive environment dedicated to delivering value for the nation.
Key Accountabilities
* Commercial Support – support owners of Commercial Agreements through activities associated with the preparation and subsequent management of those agreements.
* Launch new agreements, including development of promotional material, updating information on relevant systems and organising events, and ensuring suppliers comply with agreement terms.
* Management Information – ensure necessary and appropriate management information is provided by suppliers on our Commercial Agreements in a timely manner.
* Supplier Assurance – manage effective compliance and assurance of appropriate certification (e.g., cyber security) pertaining to our Commercial Agreements.
* Customer Engagement – support customers, effectively resolve issues and queries or promote our Commercial Agreements.
* Financial monitoring of suppliers throughout the life of any agreement.
* Work closely and collaboratively with colleagues in the immediate and wider teams to achieve their targets, and support and engage with a variety of internal and external stakeholders.
Essential Criteria
* Strong administration skills.
* Experience in collation, management, analysis, and presentation of information/data, and competence in using Microsoft and/or Google platforms including Excel, Word or Google Sheets.
* Ability to build positive relationships with a range of stakeholders.
* Ability to work at pace, proactively and collaboratively, in partnership with key stakeholders.
* Interest in and understanding of public sector procurement and Category Management practices that help us deliver a quality service.
Behaviours
* Changing and Improving
* Delivering at Pace
* Managing a Quality Service
* Communicating & Influencing
Apprenticeship Details
Your Development
As an apprentice, you will undertake the Level 4 Commercial Procurement & Supply Apprenticeship. This work‑based program provides the skills, knowledge, and behaviours required to excel in a commercial environment.
What We Offer
* Fully funded training: professional development at no cost to you.
* Protected learning time: at least 20 % of your paid hours are dedicated to your studies.
* Peer support: access to a broad apprentice community and dedicated mentorship.
What We Expect
This program is rigorous. Success requires dedication to both your daily role and your academic requirements, including coursework, exams, and a final 5,000‑word project. Please review the Apprenticeship Standard and Assessment Plan for full details on the competencies you will develop.
Apprenticeship Eligibility Criteria
* Not hold or be working towards a similar level or higher‑level qualification to the apprenticeship unless this is in a significantly different subject/business area.
* Be aged 18 or over (there is no upper age limit).
* Have the permanent right to work in the UK and have been ordinarily resident in the UK/EU/EA for 3 consecutive years before starting the apprenticeship.
* Have left full‑time education by the time the apprenticeship starts and not be in receipt of funding for other learning programmes (including another apprenticeship).
* 5 GCSEs or equivalent in Maths and English at Grade 4/C or above or equivalent.
* 2 A‑levels or equivalent.
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