Volkswagen Workshop Controller
About the role
We Offer:
* £40,000 annual salary + bonus
* 30 days Annual Leave
* 5 day working week (weekends off)
* Extensive Brand Training & career opportunities
* Generous retail discounts
* Maternity & Paternity packages
* Wellbeing Scheme
What’s the job?
Joining us at Hawco Group as our Workshop Controller, you will manage the process of optimising workshop resources to meet departmental budgets. You will ensure customer requirements are understood and communicated effectively to the team.
You will be part of a knowledgeable, driven team that values ongoing training and skill development.
Daily responsibilities include:
* Managing and coaching a team of vehicle technicians and apprentices to meet targets and objectives
* Ensuring servicing work is carried out correctly, on time, and with customer satisfaction
* Maintaining compliance with company, DVSA, health and safety, and manufacturer policies
* Scheduling work based on customer needs, workshop targets, job complexity, and parts availability
* Providing estimates and setting timescales for services and repairs
* Recording technician time and preparing technical reports and recommendations
Key attributes and skills you need:
* High technical knowledge and experience
* Proven success in achieving sales objectives
* Ability to work calmly under pressure
* Friendly, professional attitude with enthusiasm for customer service
* Proficiency in Microsoft Office
* Team-player with leadership skills
* Valid UK Driving Licence
Our culture
Hawco Group is a family-owned car retailer with over 70 years of experience serving motorists in the Highlands of Scotland.
We foster an environment that values cooperation, diverse viewpoints, and approaches. We are passionate about our team members, who are central to our success.
Note: Due to high application volume, only shortlisted candidates will be contacted.
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