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Volkswagen workshop controller

Inverness
Hawco Group
Workshop controller
Posted: 18h ago
Offer description

Volkswagen Workshop Controller


About the role


We Offer:

* £40,000 annual salary + bonus
* 30 days Annual Leave
* 5 day working week (weekends off)
* Extensive Brand Training & career opportunities
* Generous retail discounts
* Maternity & Paternity packages
* Wellbeing Scheme


What’s the job?

Joining us at Hawco Group as our Workshop Controller, you will manage the process of optimising workshop resources to meet departmental budgets. You will ensure customer requirements are understood and communicated effectively to the team.

You will be part of a knowledgeable, driven team that values ongoing training and skill development.


Daily responsibilities include:

* Managing and coaching a team of vehicle technicians and apprentices to meet targets and objectives
* Ensuring servicing work is carried out correctly, on time, and with customer satisfaction
* Maintaining compliance with company, DVSA, health and safety, and manufacturer policies
* Scheduling work based on customer needs, workshop targets, job complexity, and parts availability
* Providing estimates and setting timescales for services and repairs
* Recording technician time and preparing technical reports and recommendations


Key attributes and skills you need:

* High technical knowledge and experience
* Proven success in achieving sales objectives
* Ability to work calmly under pressure
* Friendly, professional attitude with enthusiasm for customer service
* Proficiency in Microsoft Office
* Team-player with leadership skills
* Valid UK Driving Licence


Our culture

Hawco Group is a family-owned car retailer with over 70 years of experience serving motorists in the Highlands of Scotland.

We foster an environment that values cooperation, diverse viewpoints, and approaches. We are passionate about our team members, who are central to our success.

Note: Due to high application volume, only shortlisted candidates will be contacted.

By applying, you agree to our Terms & Conditions and Privacy Policy.

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