ER Specialist / HR Manager (Part-Time – 3 Days / 30 Hours) Redditch (On-site Tuesday–Thursday) £28-£30,000k dependant on experience (for 30 hours) Are you an experienced Employee Relations specialist or operational HR Manager who enjoys being hands-on, part of a close team, and genuinely making a difference day-to-day? Our client are looking for a practical, people-focused HR professional to join their small, collaborative team based in Redditch. This is a broad operational role supporting their Support Centre and branch network — ideal for someone who enjoys “doing the do”, coaching managers, and being a trusted sounding board across the business. Experience within wholesale, distribution, or a multi-site environment would be a distinct advantage. About the Role This is a varied and commercially focused HR/ER role where you’ll play a key part in supporting manager capability, employee relations, engagement and people processes. You’ll act as first-line support to the HR Advisor and be one of the go-to people for all things employee relations and operational HR. Key Responsibilities: · Leading operational HR and employee relations activity across head office and branches · Coaching managers through disciplinary, grievance, absence and performance processes · Supporting and developing underperforming managers to improve capability and confidence · Upskilling people managers through practical guidance, toolkits, and delivering workshops · Overseeing recruitment delivery and ensuring a positive onboarding experience · Managing HR systems, people data, policies and maintaining the company handbook · Supporting people-related projects and continuous improvement initiatives About You You’ll likely be: · An experienced ER Specialist or HR Manager · Have strong case management experience (essential) · Confident advising managers at all levels in a pragmatic and commercially balanced way · Comfortable in a fast-paced, operational environment · A natural coach who builds strong relationships and credibility quickly · Organised, resilient and solutions-focused · Happy working as part of a small, close-knit team where collaboration matters · CIPD qualification (or equivalent experience). Why Join Them? · A broad and varied operational HR role, with the opportunity to get stuck in with lots of different things (if desired!) · The opportunity to shape manager capability and influence culture · A supportive, collaborative team environment · A business where HR is valued and trusted If you enjoy rolling your sleeves up, building relationships, and delivering practical HR solutions that make a real impact — They’d love to hear from you. REF-226 898