Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Advil, Voltaren, Theraflu, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.
This is an exciting time to join us and help shape the future. It is an opportunity to be part of something special.
About the Role
The Head of Security Operations is a senior strategic leader responsible for designing, implementing, and continuously improving Haleon’s global physical security framework. This role ensures the protection of people, assets, and operations across all sites and throughout the extended supply chain. As a member of the SIA Leadership Team, the role drives enterprise-wide security risk mitigation while leading a high-performing, geographically dispersed team of Corporate Security Managers and regional professionals.
The role also supports investigations, anti-counterfeit efforts, external partnerships, third-party contract management, and the development of Haleon’s Physical Security Policy and standards. A critical aspect of the role is building trusted relationships with senior leaders across the enterprise and providing clear, confident, and actionable security risk advice.
Strategic Responsibilities
Enterprise Security Operations & Supply Chain Risk
1. Lead the global 2nd line physical security function across Haleon’s manufacturing, R&D, commercial, and corporate environments.
2. Integrate physical security risk management into end-to-end supply chain operations, including transport, warehousing, third-party logistics, and critical supplier sites.
3. Collaborate with Supply Chain, Procurement, and Quality teams to assess vulnerabilities and implement proactive controls that protect continuity, integrity, and brand reputation.
4. Monitor geopolitical, criminal, and environmental threats that may impact operations or supply resilience, and develop mitigation strategies accordingly.
Policy Development & Standards Implementation
5. Lead the creation, rollout, and governance of Haleon’s Physical Security Policy and associated global standards.
6. Ensure alignment with regulatory requirements, industry best practices, and enterprise risk frameworks.
7. Establish mechanisms for policy compliance, performance monitoring, and continuous improvement across all sites and functions.
8. Provide strategic oversight of audits, assessments, and assurance activities to validate policy effectiveness.
Third-Party Security Contract Management
9. Manage the global portfolio of third-party security contracts, which includes both manned guarding and technical security services, as well as maintaining the senior relationship with the manned guarding account director.
10. Ensure service quality, compliance, and alignment with Haleon’s operational and strategic needs.
11. Demonstrate strong commercial acumen in contract negotiation, performance management, and cost optimization.
12. Own the global physical security budget, ensuring effective forecasting, spend control, and value delivery.
13. Build and maintain strategic supplier relationships, fostering innovation, responsiveness, and continuous improvement.
Leadership of Global Corporate Security Team
14. Direct and develop a geographically distributed team of Corporate Security Managers and regional security professionals.
15. Foster a culture of accountability, collaboration, and continuous improvement across remote and cross-functional teams.
16. Implement structured development programs, mentoring, and succession planning to build future leadership capability.
Security Culture & Champion Network
17. Establish and support a global network of non-SME security champions embedded across business units and functions.
18. Equip champions with tools, training, and messaging to drive awareness, behavioral change, and local ownership of security.
19. Partner with HR, L&D, and Communications to deliver fit-for-purpose training and engagement campaigns.
20. Measure cultural maturity and champion effectiveness to inform strategy and investment.
External Partnerships & Intelligence Sharing
21. Develop and maintain strategic relationships with law enforcement agencies, industry bodies, regulatory authorities, and peer organizations.
22. Represent Haleon in relevant forums and working groups to share intelligence, benchmark practices, and influence standards.
23. Leverage external partnerships to enhance threat awareness, investigative support, and coordinated response capabilities.
Senior Leadership Engagement & Advisory
24. Build and maintain trusted relationships with senior leaders across the enterprise, including functional and regional executives.
25. Provide clear, confident, and timely security risk briefings—both written and verbal—to support informed decision-making.
26. Ensure leadership confidence in the security function through proactive engagement, transparency, and strategic alignment.
27. Translate complex risk scenarios into actionable business advice that supports resilience and operational continuity.
Crisis Management
28. Support emergency planning, crisis response coordination across sites and supply chain nodes in line with Haleon EHS and resilience standards.
29. Contribute to business continuity and recovery frameworks, ensuring alignment with enterprise risk and operational priorities.
Technology & Innovation
30. Champion the adoption of advanced security technologies including AI-enabled surveillance, biometric access, and integrated command platforms.
31. Collaborate with IT and OT teams to ensure convergence of physical and digital security systems.
32. Stay ahead of emerging threats and innovations to future-proof the security function and enhance operational agility.
Investigations & Anti-Counterfeit Support Operations
33. Provide leadership to the team of Corporate Security Managers, ensuring effective collaboration with ACF and Investigation teams to support their activities in accordance with established frameworks and with proper oversight.
34. Foster and strengthen regional partnerships via Corporate Security Managers to establish trusted and efficient collaboration with law enforcement, customs authorities, and external investigative firms across Haleon's global operations.
Compliance & Assurance
35. Ensure compliance with relevant global and local regulatory security standards and requirements.
36. Lead internal 2nd line security audits, external inspections, and third-party assessments to maintain assurance and readiness.
37. Develop and maintain KPIs, dashboards, and reporting frameworks to monitor performance and drive accountability.
Qualifications
38. Demonstratable career of progressive leadership in global physical security (Ideally within manufacturing, supply chain or FMCG sectors).
39. Proven experience managing complex, multi-site operations and supply chain security in regulated environments.
40. Experience in investigations, anti-counterfeit, crisis management, policy development, and external stakeholder engagement.
41. Demonstrated success in managing third-party security contracts and budgets with strong commercial acumen.
42. Degree in Security, Risk, Business, or related field preferred (Equivalent experience accepted).
43. Professional certifications such as CPP, PSP, or CEM strongly preferred.
44. Demonstrated ability to influence at senior levels and lead global, remote teams.
Desired Competencies
45. Strategic vision and enterprise alignment
46. Operational excellence and supply chain fluency
47. Policy development and standards implementation
48. Commercial acumen and supplier relationship management
49. Leadership development and succession planning
50. Crisis response and decision-making under pressure
51. Technology fluency and innovation mindset
52. Stakeholder engagement and cross-functional influence
53. Cultural intelligence and global collaboration
54. Security culture activation and champion network leadership
55. Investigative integrity and brand protection
56. External partnership building and intelligence sharing
57. Senior leadership engagement and advisory capability
58. Risk-based thinking and resilience planning
Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/
At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
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