We are proud to provide 'Outstanding' care and be a great place to work.
East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.
We are one of the largest organisations in East Sussex with an annual income of £700 million and we are the only integrated provider of acute and community care in Sussex.
Our extensive health services are provided by over 8,000+ dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people's own homes.
The Care Quality Commission (CQC) rated us as 'Good' overall, and 'Outstanding' for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated 'Outstanding' and Eastbourne DGH was rated 'Good' Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.
Job overview
Maternity Liaison Ward Clerks are front-line staff who play a vital role in supporting the day-to-day running of the maternity wards. They assist with admitting, transferring, and discharging women and babies, ensuring accurate records and smooth administrative processes that directly support safe, high-quality patient care.
The post holder will provide administrative and clerical support to the maternity team, enabling the efficient use of resources and ensuring the smooth operation of the department. Duties include reception tasks, data entry, booking appointments, and supporting both clinical and non-clinical colleagues.
You will be a core member of the maternity team, working closely with midwives, ward staff, and managers. The role requires excellent communication skills, the ability to work calmly under pressure, and confidence in handling sensitive or challenging situations with professionalism and care.
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* Provide a welcoming and efficient reception service, responding to queries from staff, patients, and visitors.
* Admit, transfer, and discharge women and babies using PAS and BadgerNet maternity systems. Communicate discharges to community teams.
* Register new women on PAS and manage self-referrals for pregnancy care.
* Book appointments for antenatal clinics and other maternity services. Work in the Consultant antenatal clinic when cover is required.
* Ensure patient records are available and electronic patient tracking systems are kept up to date in line with Trust policy.
* Support maternity staff with ad hoc administrative and clerical duties to ensure smooth running of the department.
* Handle telephone calls and messages, and emails and escalating as appropriate.
* Assist with data extraction and daily reports when required.
Working for our organisation
A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
Statement on the Use of AI
We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.
Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.
We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.
Detailed job description and main responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Patients come first at East Sussex Healthcare NHS Trust.
Our vision is to be:
* The healthcare provider of first choice for the people of East Sussex.
Our mission is to:
* Deliver better health outcomes and an excellent experience for everyone we provide with healthcare services.
Our strategic objectives are to:
* Improve quality and clinical outcomes by ensuring that safe patient care is our highest priority.
* Play a leading role in local partnerships to meet the needs of our local population and improve and enhance patients' experiences.
* Use our resources efficiently and effectively for the benefit of our patients and their care to ensure our services are clinically, operationally and financially sustainable.
Our aims are that all services delivered by the Trust are:
* Safe
* Effective
* Caring
* Responsive and
* Well led