We have an excellent opportunity for a Photocopier Engineer to be based work on site at the University of Bath, one of our Sharp’s key customers. As a Customer Support Engineer, you will be the face of Sharp Business Systems, providing a first-class service to the University – managing, maintaining and repairing c300 multi-function devices and software across the university sites. Our engineers work sociable hours (Monday – Friday, office hours) You will be located in the Bath area or within commutable distance – a company car is provided Key Responsibilities * Repair install and maintain multi-functional network devices (MFD’s) and other products including software, supplied by Sharp Business Systems UK and dealers * Prepare and set up MFD’s/Products associated with SHARP portfolio * Connect equipment to customers PC’s and networks by installing print drivers on servers and local PC’s. Set up scanning and other functionality over the network * Diagnose and resolve network MFD related issues * Provide relevant training on both hardware and software * Provide support and cover when necessary for other roles * Adhere to company processes including * Manage stock on vehicles/site as appropriate Person specification * Experience as a Photocopier Engineer * Experience with Sharp copiers is helpful but not essential. * Good understanding of networking issues and how to r...