Principal Client Manager
Location: SuttonContract: Full-time, PermanentSalary: £65,000 – £75,000 (depending on experience)
The Role
An opportunity has arisen for an experienced and commercially focused Principal Client Manager to take ownership of a key client portfolio within a growing accountancy practice.
This is a senior leadership role combining strategic client management, commercial responsibility, team leadership, and input into the wider growth of the business.
Key Responsibilities
* Act as the senior point of contact for high-value clients
* Drive client retention, satisfaction, and long-term growth
* Take ownership of portfolio performance, including billing, pricing, and profitability
* Identify and convert opportunities for additional services and fee growth
* Oversee complex client onboarding processes
* Provide technical oversight on more complex matters
* Lead, mentor, and develop client service teams
* Manage workflows, capacity planning, and service delivery standards
* Report on portfolio performance and key risks to senior leadership
* Contribute to wider business improvement and growth initiatives
Requirements
* ACA / ACCA / CIMA qualified (or equivalent)
* Strong background within a UK accountancy practice
* Proven experience managing and growing a client portfolio
* Commercially minded with a track record of improving revenue and profitability
* Strong leadership and team development skills
* Confident managing senior client relationships
What’s on Offer
* Senior, client-facing leadership role with real influence
* Opportunity to contribute to business growth strategy
* Competitive salary and clear progression potential
If you are looking for a strategic leadership role with real ownership and impact, this could be an excellent opportunity.