Robert Half Technology are assisting a Property Development business to recruit an IT Technical Support Engineer on a 6-month contract basis. Onsite 5 days per week - London.
Role
1. Provide basic 1st line IT support to all staff, including senior management, ensuring smooth operation of systems and services across the business.
2. Support Microsoft 365, Windows, and Active Directory issues, handling user requests and incidents efficiently.
3. Log, monitor, and manage IT incidents, requests, and changes, escalating where necessary and maintaining communication with end users and suppliers.
4. Assist with onboarding/offboarding, IT inductions, and user account management.
5. Support hardware and software needs, including laptops, mobiles, printers, and collaboration tools.
6. Maintain IT documentation, perform basic troubleshooting, and suggest process improvements to enhance IT service delivery.
Profile
7. 1-3 years' experience in a technical support or helpdesk role.
8. Hands-on experience with Microsoft 365, Windows, and Active Directory.
9. Strong problem-solving and troubleshooting skills, with attention to detail.
10. Excellent communication and customer service skills, approachable and proactive.
11. Ability to work independently in a fast-paced environment and learn new technologies quickly.
Company
12. Property development business with a busy, fast-paced IT environment
13. Onsite 5 days per week - London
Contract & Benefits
14. 6-month contract
15. The daily rate is dependent upon experience, qualifications, and training.
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training.