Job Description
Individual Giving Manager - Chichester Festival Theatre
Maternity Cover
The Individual Giving Manager will lead the successful planning and delivery of mid-level giving, managing schemes between £120–£4,999 annually. You will oversee donor cultivation, stewardship, and supporter communications, ensuring the highest standards of engagement and experience.
Line-managing the Senior Events Officer, you will also ensure the delivery of high-quality events that inspire and retain donors and generate fundraising income, playing an active role in developing CFT’s giving schemes and future fundraising strategy.
Key Responsibilities
Mid-level supporters
· Manage all mid-level giving schemes (£120–£4,999 annually), ensuring they remain appealing and effective
· Proactively identify and cultivate prospective new supporters, and increase giving from current donors
· Provide outstanding stewardship, delivering benefits on time and ensuring a first-class supporter experience
· Work with the Senior Events Officer to deliver exceptional cultivation and stewardship events.
· Collaborate with Marketing to promote giving opportunities and ensure consistent messaging.
· Review and refine supporter propositions to reflect best practice and donor needs.
· Support the Friends and Membership Officer with renewals, direct debits, and administration.
Prospecting & Cultivating
· Proactively identify and cultivate new supporters, increase giving from current supporters.
· Lead recruitment campaigns for mid-level supporters and contribute to targeted donor communications
· Work with the Head of Individual Giving to identify potential major donors and implement tailored stewardship plans
· Complete due diligence on all new and prospective supporters in line with CFT’s Donation
Acceptance Policy Development Events
· Line-manage the Senior Events Officer to deliver high-quality donor events across the giving journey
· Collaborate with colleagues to ensure smooth operational delivery
· Represent CFT at supporter events, ensuring donors feel welcomed and valued
Administration & Reporting
· Maintain accurate supporter records on Spektrix
· Monitor income against targets, flagging risks and opportunities
· Contribute to the fundraising strategy, principally through growing mid-level giving
· Produce receipts, renewals, and accurate reports for the Development Committee and Board
· Collaborate with Marketing and Development colleagues on supporter communications and campaign mailings
Person Specification
Essential Criteria
· Experience of fundraising with individual supporters, including donor relationship management
· Experience of prospect research and pipeline management
· Proven track record of asking for and securing gifts
· Excellent interpersonal and relationship-building skills
· Confident communicator with strong written, verbal, and presentation skills
· Experience of prospect research and pipeline management
· Strong organisational and project management skills with excellent attention to detail.
· Proficiency in Microsoft Office and CRM systems
· A proactive, flexible, and collaborative approach, with willingness to work evenings and weekends
Desirable Criteria
· Experience in fundraising campaigns (digital and offline)
· Demonstrable success in event planning and delivery
· Knowledge of Spektrix and Dotdigital (or equivalent systems)
· Knowledge of the arts sector and enthusiasm for theatre and live performance
Responsibilities as a Manager
· Lead, support and develop the Senior Events Officer, ensuring clear objectives and professional growth
· Manage budgets effectively and contribute to organisational efficiency
· Model excellence in fundraising practice and collaboration across CFT
· Uphold health and safety responsibilities as required
Full details of the role can be found on the CFT website