Overview
As the Screening Administration Lead, you will oversee the day-to-day administrative function of the service, provide first-line supervision to administrative colleagues, and act as a key contact between clinical teams, the Screening Hub and wider departments. This role is ideal for someone with strong NHS administrative experience who enjoys leading others, improving processes, and maintaining excellent data quality in a fast-paced environment.
Provide daily leadership, support and supervision to Administrative Support Officers and Administrative Assistants.
Responsibilities
* Coordinate rota planning, ensuring appropriate cover and clear communication across the team.
* Oversee screening waiting lists and booking processes to support achievement of national and Trust access standards.
* Ensure high-quality, accurate data entry across key systems such as BCSS/Open Exeter, PAS/Maxims and Somerset Cancer Register.
* Liaise with Endoscopy, Colorectal, Radiology, Pathology and other services to maintain patient flow and optimise capacity.
* Lead the administration of relevant MDT meetings, ensuring timely preparation, documentation and outcome recording.
* Support the effective maintenance of the service's Quality Management System (QMS), including audits, SOP updates and quality assurance activity.
* Carry out a full range of administrative duties when required to ensure service continuity, including booking, telephone queries and patient tracking.
* Maintain excellent communication with patients, carers, GP practices, the Screening Hub and clinical teams, ensuring a compassionate and professional approach at all times.
* Contribute to a culture of continuous improvement, problem-solving operational challenges and supporting staff development.
Additional information
* PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
* To be an employee of the NHS you need to successfully complete the following: Identity Checks; Professional registration and qualification checks; Employment history and reference checks; Occupational Health clearance; Satisfactory Disclosure and Barring Service check; Right to work in the UK.
* For further information please visit: https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
* We reserve the right to close this advert early.
* We may be able to offer flexible working. Please discuss at interview.
* We may be able to offer sponsorship but this is not guaranteed.
* Thank you for your application if you have not received a reply within 21 days of the closing date you have been unsuccessful on this occasion. Please be aware that your application and related documents will be retained confidentially for a period of 12 months.
* It is vital that you provide full and accurate details of your current immigration status on the application form. To work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require a visa - we may be able to provide sponsorship, but this is not guaranteed.
* Benefits include optional pension and life assurance and a dedicated Childcare Co-ordination Team
* We are committed to ensuring our staff are developed, engaged and supported to work in different ways to support the ever-changing environment in which we operate.
* The Royal Cornwall Hospitals NHS Trust is a non-smoking organisation.
* Should you require an alternative format of this application form (such as Braille, audio or large print), please telephone 01872 255755
* In submitting an application form, you authorise Royal Cornwall Hospitals NHS Trust to confirm any previous NHS service details via the Electronic Staff Record Inter Authority
* The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.
* We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
* The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.
* Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
* Royal Cornwall Hospitals NHS Trust is a research active organisation. It's established South West Clinical School in Cornwall exists to promote clinical academic career opportunities for nurses, midwives and allied health professionals interested in research and evidence-based activities. Read their research paper to find out more.
* Website: https://www.plymouth.ac.uk/research/clinical-schools/royal-cornwall-hospitals-nhs-trust-clinical-school
* https://doi.org/10.1177/17449871231209037
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