Location: Ilford
Contract Type: Full-Time, Permanent (42.5 hours per week)
Salary: £44,418.43 per annum + company van, fuel card, and benefits package
Benefits: 25 days annual leave, staff rewards, volunteering leave, family-friendly policies
Role Responsibilities
* Conduct pre- and post-inspections on internal and external tenanted properties
* Inspect works at height including doors, windows, and snagging on scaffolding
* Supervise and coordinate tradespeople and subcontractors across multiple workstreams
* Oversee planned, cyclical, and responsive repairs to ensure timely and high-quality delivery
* Ensure all works meet industry standards and building regulations
* Log works and generate reports using PDA systems and Excel
* Provide excellent customer care and resolve issues professionally
* Monitor productivity, resource allocation, and contract profitability
* Conduct regular site visits to assess progress, quality, and compliance
* Compile management reports on operational activities and performance
* Ensure adherence to health and safety protocols and company operating procedures
Role Criteria
* A full valid UK manual driving licence
* Experience in the above duties
* Proven experience supervising operatives within the repairs and maintenance sector
* A trade background with hands‑on knowledge of building maintenance practices
* Experience managing subcontractors and coordinating multi-trade teams
* Ability to carry out inspections and assess work against quality standards
* Comfortable working at height and inspecting scaffolding‑based works
* Strong understanding of planned, cyclical, and responsive repair programmes
* Excellent communication and interpersonal skills
* Ability to use PDA systems and Excel for reporting and logging tasks
* Strong customer focus and commitment to service excellence
* Organisational and planning skills to manage resources and meet deadlines
Benefits We Can Offer You
* 25 days annual leave plus bank holidays
* Annual Mears Fun Day
* Volunteering Leave – paid volunteering in the community
* Staff perks with Mears Rewards – discounts on groceries, holidays, eye test vouchers, Share save scheme, plus more
* Family friendly policies
* Company Van, Fuel Card, and Uniform
All our roles require candidates to have the entitlement to work within the UK. Mears does not currently offer visa sponsorship.
To drive a Mears vehicle, you must be aged over 21, have held your licence for over 3 months and have less than 9 penalty points.
Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive. We are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme. We hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
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