Job Description
Senior IT Technician
Must be eligible for an Enhance DBS - Onsite
We are seeking an experienced and dedicated Senior IT Technician to support the smooth and secure operation of digital and technology services across our client in the education sector. Working closely with the IT Manager, you’ll play a pivotal role in delivering high-quality technical support and innovation to enhance teaching, learning, and administration.
This role requires a proactive, solution-focused individual who is passionate about providing exceptional IT support and who thrives in a busy educational environment.
Key Responsibilities:
* Ensure the day-to-day availability of digital systems across the school.
* Provide high-quality support to staff, students, and stakeholders.
* Assist in the management and administration of Microsoft 365 services and Active Directory.
* Maintain and support server and client operating systems (Windows).
* Support the use of technology in the classroom (e.g., Microsoft Teams, SharePoint).
* Maintain secure and effective network infrastructure (e.g., VMWare, SCCM, Intune).
* Uphold safeguarding, data protection, and cybersecurity best practices in all IT operations.
* Participate in an out-of-hours rota for key school events and on-call support.
What We’re Looking For:
* Proven exceptional customer service and interpersonal skills.
* Strong technical documentation and communication abilities.
* Demonstrated experience with:
o Microsoft 365 and Teams administration
o Azure and on-prem Active Directory, Group Policies
o SCCM, Intune, Autopilot
o Windows Server and desktop OS
o VMWare virtualization
o Data and cybersecurity protocols
* Fluent written and spoken English.
* A proactive, flexible mindset with a commitment to continuous learning.
Why apply?
* Be part of a forward-thinking IT team with a clear vision for digital excellence in education.
* Work in a supportive, collaborative environment where your ideas and expertise are valued.
* Opportunities for professional development and training.
Senior IT Technician
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation
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