Overview
Pearson VUE has been a pioneer in the computer-based testing industry, delivering more than 15 million certification and licensure exams annually in many sectors. We are a global leader in developing and delivering high-stakes exams through a network of nearly 20,000 Test Centres in 180 countries. Pearson VUE is a business of Pearson, the world\'s leading learning company. We are recognized among employers for diversity and as a Best Employer in various lists.
We are proud to offer an exceptional work environment and are hiring for a Test Centre Administrator to join our team in Yeovil.
Your Opportunity
* You will be required to work a minimum of 8.25 hours per week.
* The pay rate is £13.37 per hour, paid at the end of every month.
As a Test Centre Administrator, you will be an important part of our worldwide organization, working with colleagues who help customers throughout their learning and assessment journey. This role involves supporting candidates visiting Pearson VUE Test Centres to complete exams/tests and providing secure exam delivery with exceptional customer service in a comfortable, friendly environment.
Your Responsibilities
* Welcome, greet and check-in customers/test-taking candidates.
* Comply with all exam testing security and procedures and follow company policies using careful judgment.
* Verify customer/candidate personal identification documents and explain the exam testing process/rules.
* Proctor/invigilate candidates while they are completing their exam/test.
* Troubleshoot with internal departments, such as IT, to fix any technical issues in the Test Centre.
* Some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.
* This role provides an opportunity to gain experience working with diverse teams and to ensure a positive candidate experience. The ideal applicant will be a true team-player with the availability to work a variety of shifts any day Monday through Sunday. Test Centres are open early, late, and on weekends, so flexibility is required.
Our Successful Applicant
This is an opportunity to help people during an important event while protecting Pearson VUE exams/processes. We are seeking a friendly and professional team-player with school qualifications in English and Maths. Experience with Microsoft Office (Word, Excel, Outlook) is advantageous. You must be flexible to work different days and times and comfortable in a quiet testing environment, with excellent attention to detail, monitoring for restricted behaviour and noticing details from a distance. You should be able to sit for long periods and escort candidates to and from exam/testing rooms.
Our Recruitment Process
This is an essential role, so please apply now. Complete and submit your application directly on our Pearson Careers website. Applications are reviewed daily and interviews are scheduled continuously, so apply as soon as possible.
Wishing you the very best of success with your application!
Who we are
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world\'s lifelong learning company. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will be considered without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status, or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and require reasonable accommodations, please email TalentExperienceGlobalTeam@grp.pearson.com.
Job: Test Center Operations
Job Family: LEARNING_&_CONTENT_DELIVERY
Organization: Assessment & Qualifications
Schedule: PART_TIME
Workplace Type: On-site
Req ID: 20980
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