We're seeking an experienced Neighbourhood Housing Officer with experience of ASB case management in Warrington on a full-time, ongoing temporary basis, paying up to £ per hour with hybrid working.
Your new role
1. Delivering key management functions such as abandonments, relationship breakdowns, unauthorised occupation, mutual exchanges, tenancy reviews, tenancy audits, and failures to allow access
2. Carrying out a range of visits including apanied viewings, exchange inspections and attending evictions
3. Triaging all ASB & hate crime cases, carrying out investigations, gathering evidence, preparing paperwork for legal proceedings and working in partnership with Enforcement Officers for more serious cases
4. Supporting customers at low to medium risk of tenancy failure, carrying out assessments of need, identifying additional support needs, making appropriate referrals and implementing positive interventions to support tenancy sustainment
5. Responding to general enquiries andplaints
6. Preparing and serving notices for breaches of tenancy where appropriate
What you'll need to succeed
7. Proven experience delivering key housing & tenancy management functions across a large geographical region
8. Experience of ASB caseload management
9. Knowledge and understanding of Housing & ASB legislation and best practice
10. Driving licence with access to own vehicle and valid business insurance
What you'll get in return
11. Weekly pay
12. Option to be paid PAYE or Umbrella
13. Hybrid working
14. Mileage reimbursement