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With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays, addressing customer inquiries, and running an efficient checkout process, our associates create memorable customer experiences while supporting Columbia Sportswear Company's mission of “Connecting Active People with Their Passions.”
As a Retail Associate, you’ll serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interactions. You will use your problem-solving and sales skills to answer customer questions and recommend products, aligning with Columbia Sportswear's values to enhance customer service and teamwork.
HOW YOU’LL MAKE A DIFFERENCE
* Provide exceptional customer service by responding to questions or issues regarding product features, benefits, and availability; engage with customers to understand their needs and preferences (e.g., demonstrate merchandise, suggest suitable options).
* Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stockroom, or other inventory locations.
* Perform all cash register transactions (sales, returns, exchanges, loyalty program connections) efficiently and accurately.
* Contribute to store profitability by handling incoming and outgoing product flow accurately and efficiently.
YOU HAVE
* No specific education required (High School Diploma or GED preferred).
* Up to 2 years of experience in a similar role or field.
* Skill operating POS systems, other in-store digital systems, and telephones.
JOB CONDITIONS
* Frequently in a physically active environment, requiring movement and the ability to lift items weighing up to 40 lbs.; may involve exposure to dust and noise.
* Occasionally work in fixed positions.
* Ability to communicate clearly with others.
* Flexible schedule availability, which may vary seasonally and based on business needs, adhering to all applicable laws.
This job description provides a general overview of the role's scope and responsibilities within the company.
Please note: If you are not a passport holder of the country for the vacancy, you might need a work permit. For more information, check our Blog.
Do not provide bank or payment details when applying. All applications should be submitted via the 'Apply now' button.
Created on 26/04/2025 by TN United Kingdom
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