Receptionist / Administrator
34 hours per week | Charles Hicks Centre, Huntingdon & Roman Gate Surgery, Godmanchester
About Us:
Hicks Group Practice has been serving our community since 1821. With two sites—Charles Hicks Centre and Roman Gate Surgery—we provide high-quality healthcare to over 17,200 patients. Our team includes 6 partners, 4 salaried GPs, advanced nurse practitioners, practice nurses, and healthcare assistants. We're also a training practice, dedicated to developing the GPs and nurses of tomorrow.
The Role:
We're looking for a friendly, motivated, and flexible Receptionist/Administrator to join our team. This role covers both sites and involves working 34 hours per week within set hours between 8:00am and 6:00pm, with some flexibility required.
Salary:
* Starting rate: £12.22 per hour
* After successful completion of 6 months probation: £12.49 per hour
* Further increments available following assimilation of the role
Key Responsibilities:
* Welcome and book patients efficiently and courteously
* Signpost patients to the correct team member or service
* Relay messages between clinical staff and patients
* Work effectively under pressure while prioritizing tasks
* Deliver excellent customer service in a busy primary care environment
Candidate Requirements:
* Excellent communication and customer service skills
* Pleasant telephone manner
* Ability to multitask and work well under pressure
* Courteous, polite, and professional attitude
* Experience in general practice or NHS and with SystmOne preferred but not essential (training provided)
How to Apply:
Please complete the application form or send your CV to:
Mrs Lisa Harrison, Practice Manager
Or deliver to the surgery at either site.
Important Dates:
* Closing date for applications: 10th October
* Interview date: Friday, 17th October and Monday 20th October (please ensure availability)
Please note: Previous applicants need not apply.
We look forward to welcoming a new member to our friendly, supportive team
Job Type: Part-time
Pay: From £12.21 per hour
Expected hours: 34 per week
Work Location: In person