The successful candidate will be required to work 37.5 hours per week, working Monday - Friday, 9AM - 5PM or 10AM - 6PM. Temporary cover is required for approximately 3 months.
In this position, you will be required to:
- Hold a caseload of 16 key clients and conduct regular key working sessions resulting in person centred Support Plans
- Complete comprehensive risk and needs assessments and risk management plans
- Support clients to identify their move on needs and resettlement goals and develop client centred strategies to achieve these goals
- Work in partnership with other departments, in particular the Opportunities Team and PRS Access team, to increase client's tenancy management skills and to support with facilitation of move-on options
- Identify and build relationships with a range of housing providers to facilitate safe and stable client move-on options
- Work with clients to identify life skills activities that they would like to take part in to prepare them for independence and move through
- Support clients that are ready to move into work, education or training by assisting them to access suitable courses or placements
- Contribute to the Project's income through the minimisation of void loss and arrears
- Ensure key clients being resettled with arrears have agreed and signed a repayment agreement that are appropriate and affordable
- Monitor rent accounts and address arrears with clients to avoid the need for arrears repayment agreements
- Minimise risks to clients, staff and others by identifying, reporting and following up any safeguarding concerns
To apply for this role candidates must have;
- Experience of working with complex needs, substance misuse and mental health
- Understanding of the Recovery Model and the ability to engage and motivate people to move towards independence and inclusion
- Understanding of the private rented sector market and ability to broker safe and affordable move-on options
- Ability to create and deliver SMART Resettlement action plans with clients through high quality risk and needs assessments.
- Understanding of the housing pathway to ensure effective and suitable move on options are offered to clients
- Understanding of safeguarding issues and the ability to undertake comprehensive risk assessments related to this
- Knowledge of Housing Management as applied to a residential setting, and/or client's move on accommodation
- Level of numeracy sufficient to carry out tasks such as budgeting with clients, calculating benefit entitlements and monitoring rent payments