Service Advisor Location: Watford Salary: up to £40,000 per annum Job Type: Permanent, Full-Time Working Hours: 8:00am to 6:00pm, Monday to Friday, with alternate Saturday half-days ISQ Recruitment is supporting a well-established automotive business in the Watford area with the recruitment of an experienced Service Advisor to join their busy aftersales team. This is a great opportunity for a customer-focused Service Advisor who enjoys working in a fast-paced automotive environment, managing bookings, supporting customers, and helping ensure the smooth running of the service department. The role would suit someone local to Watford or within a realistic commute, as the working hours are longer and include alternate Saturday mornings. Key Responsibilities - Act as the first point of contact for service customers - Book vehicles into the workshop and manage service schedules - Liaise with technicians, customers, and internal teams - Provide accurate updates on vehicle progress, costs, and completion times - Prepare job cards, invoices, and relevant service documentation - Upsell additional work where appropriate and professionally handled - Ensure high standards of customer service throughout the process Candidate Requirements - Previous experience as a Service Advisor within the motor trade - Strong customer service and communication skills - Confident working in a busy aftersales or service department - Good organisation and administration skills - Ability to manage customer expectations professionally - Full UK driving licence preferred - Must be within a sensible commute to Watford Working Hours - Monday to Friday - 8:00am to 6:00pm - Alternate Saturday half-days - Full-time, permanent position Benefits - Salary up to £40,000 per annum - Permanent role with a reputable automotive employer - Busy and established aftersales environment - Opportunity to build a long-term career within the motor trade - Further benefits to be confirmed Apply Now If you are an experienced Service Advisor based near Watford and looking for your next opportunity, apply today through ISQ Recruitment for a confidential discussion.