A packaging artwork and branding agency that delivers end-to-end creative, technical and packaging solutions for top-tier FMCG retailers and brands. They’re now looking for a smart, organised, and proactive Account Manager to join their innovation and planning team and help drive the rollout of creative briefs
This role sits at the heart of innovation delivery — coordinating project timelines, managing artwork and packaging milestones, and supporting internal teams and agency partners to ensure everything lands on time and to spec.
🧩 What You’ll Be Doing
* Own and maintain the central product and packaging plan, keeping it accurate and aligned with key milestones and gate meetings
* Coordinate across design, technical, and innovation teams to manage project timelines and resource planning
* Act as a key point of contact for artwork, design, and packaging suppliers — keeping everything on track and quickly resolving roadblocks
* Lead or support key project meetings (e.g. WIPs, governance forums), managing invites, taking actions, and escalating any delivery risks
* Support product developers with scheduling, batch planning, and project tracking through internal platforms
* Manage SKU lists, track performance data, and help deliver reporting that informs future innovation strategy
* Provide central project management for major cross-category initiatives (e.g. redesigns, seasonal launches)
* Help develop internal process documentation and support team training on innovation workflows
💡 What They’re Looking For
* Experience working with artwork and packaging processes in a retail, FMCG, or product development environment
* Strong project coordination skills, with an eye for detail and confidence managing timelines, processes, and multiple stakeholders
* Proactive, curious mindset — always looking for ways to improve processes and unblock issues
* Comfortable working across internal teams and external partners, including design, artwork, insights, and production
* Confident with Excel, PowerPoint, and project reporting tools
* Strong written and verbal communication skills, with excellent judgement and prioritisation
This is a great opportunity to be part of a growing innovation and planning function, where you'll help shape how products move from idea to shelf in a fast-paced, creative and commercially focused setting.