Who are we? We are ‘Access Creative College’ (ACC), formerly known as Access to Music, and were founded in 1992. We’re an Ofsted ‘Good’ provider that reach every corner of the country, with 7 campuses and over 2,500 students nationwide. We are part of Access Education Group which boasts 32 campuses nationwide with over 5,000 students & apprentices across ACC, dBs Institute (Higher Education) & Access Sport Position: Head of Quality Location: London, Greater London Salary: £50,000 per Annum Employment Type: Full-time, Permanent What we offer? Generous Holiday Allocation Wellbeing Benefits: Health Cash Plan, Doctorline GP Service, Employee Assistance Programme, Access to Counselling and Cycle to Work Staff Discounts & Benefits: access to Accolade, our benefits platform which offers discounts at over 800 retailers Paid Leave: Enhanced Maternity, Paternity and Sick pay. Overall Role As a senior member of the quality team, the regional Head of Quality is responsible for ensuring and maintaining a high-quality student experience leading to outstanding achievement, attainment and progression outcomes for all students at their assigned centres. Importantly, this role ensures that students and practitioners with direct contact with students are put at the centre of all decision making. A role that is responsible for empowering a culture of constant improvement in teaching, learning and assessment practices by being an inspirational leader who builds strong working relationships across their assigned centres and the broader organisation. Further to this, and in aid of this, they challenge and support other leaders within their assigned centres and the organisation towards constant improvement. This role provides strategic leadership in the development of inspiring, innovative and collaborative approaches in teaching, learning, and quality improvement that result in students achieving the highest possible outcomes. They contribute to the development of, and lead the implementation of, the quality framework and the policies that govern its assurance. As well as, the quality improvement strategy across their assigned centres as they seek to take the next important steps on their journey to Outstanding. Lastly, they are responsible for contributing to ensuring that all aspects of the quality cycle are supported by effective systems, processes, and accurate data and reporting which leads to robust judgements and ultimately, impacting a continually improving student experience at their assigned centres. Key Competencies & Behaviours Student & Practitioners - Front & Centre A 'student first’ ethos considering the impact of decision making and ways of working on the student experience. Furthermore, an ability to consider the impact of decision making and ways of working to the practitioners with direct contact with students. Communication, Influencing & Relationships Display a passion for communicating at all levels inside and outside ACC. Demonstrate an ability to effectively communicate across a geographically spread group of centres to include ideas, vision, and other key information required to implement the team’s objectives. Build and maintain effective relationships with colleagues and partners. Create a climate of open and honest discussion of all issues. Demonstrate skill in active listening inside and outside the organisation; deliver difficult messages with confidence, sensitivity and credibility. As a key member of the quality team, maximise the capacity, performance and impact of the assigned group of centres. Decision Making Consider the ‘big picture’ and long term impact of decisions, actions and process design; thinking strategically and tactically where required, employing an organised and systematic approach. Ensure that decisions and strategies are underpinned by internal and external information aligned to best practice and current/future trends. Make complex decisions based on the broad organisational context, taking qualitative and quantitative data into consideration. Personal Continually develop personal skills, knowledge and expertise, striving for personal excellence. Set high standards for value based relationships both internally and externally. Promoting our values of Creativity, Responsibility, Entrepreneurship, Ambition, Teamwork, and Equity. General Responsibilities Effectively represent the interests of the College with stakeholders, major clients and the community in all matters relevant to the duties of the role. Understanding and utilisation of all relevant internal systems and processes. Understand and be committed to the organisation’s Health and Safety Policy statement and its safety priorities and be aware of his/her contribution to such priorities. Actively promote equality and diversity in the workplace and through the curriculum, in line with College Policies and procedures, setting the tone for professional standards of behaviour between colleagues and students. Be familiar with Safeguarding Children and Young People requirements as outlined in the Safeguarding and Prevent policies and comply with its requirements to safeguard and protect the welfare of children and vulnerable adults. Undertake such additional duties or projects as the Executive Head of Quality may determine suitable within the role.