Citadel Source are delighted to be partnering with an established and reputable brand to recruit a new Credit Control Lead, to manage key relationships across the customer base. This is an opportunity to work within a fast paced, customer focused environment for the company based in the South Bristol area. The Role You will be responsible for collecting debt, build strong relationships, maintain a good working relationship with the customer, resolve queries, collect payment and if needed arranging payment plans. You will be working alongside a team of existing credit controllers looking after different company accounts. About you You will have strong prior Credit Control experience and take pride in managing key accounts/relationships. You will be motivated by high standards of work and enjoy working collaboratively as part of a team. As the Credit Control Lead your role will include but not limited to: Manage the collection of debts. Maintain and manage relationships with customers. Negotiate payment plans. Generating statements and issuing copy bills. Assistant and resolve any payment allocation issues. Maintain accurate records. What the Client has to offer A salary level of £30,000 to £40,000 Excellent benefits package Hybrid working policy (3 days per week for right candidate). Parking on site