Practice Group / Department
Norton Rose Fulbright is a global law firm with more than 3,000 lawyers advising clients across locations in the United States, Europe, Canada, Latin America, Asia, Australia, Africa and the Middle East.
With over 50 offices and 7,000 employees worldwide, our culture is the thread that connects us, as well as our values of unity, quality and integrity.
Job Description
The Internal Communications Assistant is an important part of the Communications team within the law firm’s Marketing and Business Development department. This individual works closely with the EMEAPAC Internal Communications Manager to design and produce engaging content across a variety of internal communications channels, including the firm’s intranet (Athena).
The Role
Based in our innovative and fast‑growing Newcastle office, the position reports to the Communications Manager and works alongside the PR team, the Social Media team, and the global / regional communications team.
Key Responsibilities
* Design and develop internal communications visual assets, including support for presentations (PowerPoint), emails (branded templates), newsletters, plasma screens, Intranet (Athena) carousel imagery, and ad hoc campaign materials.
* Manage incoming internal communications requests via the portal, ensuring timely triage and prioritisation – flag complex, high‑impact or campaign‑related requests for escalation.
* Act as a key EMEAPAC contact for the Intranet (Athena), including daily management of Intranet story posting, page updates and creation.
* Use approved AI tools to support first‑draft content creation, editing, summarising and repurposing communications for different internal channels, applying appropriate human review, judgement and quality control.
* Explore AI‑enabled tools and features that can help improve the efficiency, accessibility and impact of internal communications, including content planning, audience tailoring and basic performance insight.
* Support the Internal Communications team on EMEAPAC news, including identifying and gathering story leads, stakeholder follow‑up, and publishing across channels; support ad‑hoc campaigns as they arise.
* Act as a quality‑control point for communications, ensuring consistency with branding, tone of voice and strategic messaging, and compliance with brand and house style guidelines.
Key Skills and Experience
* Degree or equivalent level.
* Intranet / SharePoint knowledge.
* Design experience and/or an eye for good design; experience with Adobe Creative Cloud suite (Photoshop, Illustrator, InDesign, or similar).
* Strong PowerPoint skills and proficiency in all Microsoft Office applications.
* Strong organisational and time‑management skills with the ability to manage multiple projects simultaneously and meet required deadlines.
* Creative and strategic thinker with an innovative mind and a “can do” attitude.
* Interest and willingness to develop confidence using generative AI tools to support communications tasks such as drafting, editing, summarising, ideation and content adaptation.
* Ability to apply critical thinking when using AI‑generated outputs, including checking accuracy, tone, inclusivity, confidentiality and alignment with brand, house style and strategic messaging.
* Basic understanding of responsible AI use in a professional environment, including data protection, confidentiality and the importance of human oversight.
* Collaborative and enjoys working as part of a high‑performing and international team.
* Appreciation and respect of the cultural and linguistic diversity of a large global organisation to ensure internal communications strategies are inclusive.
Diversity, Equity and Inclusion
We strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realise their full career potential. Our new enabled work model allows people flexibility in choosing to work from the office or a remote location while continuing to deliver the highest standards of service. We offer a range of family‑friendly and inclusive employment policies and provide access to programs and services aimed at nurturing our people’s health and overall wellbeing.
We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require tailored adjustments or accommodations, please let us know.
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