Availability Window
Shift Leader pay starts from £14.76 an hour; increases to £15.97 for stores inside the M25. Additional payments may apply depending on location.
We offer a minimum of 16 guaranteed hours per week, with optional shorter shifts as low as 12 hours.
Availability windows:
* Sun: 15:00 – 23:00
* Mon: 15:00 – 23:00
* Fri: 14:30 – 23:00
* Sat: 14:30 – 23:00
The table shows the periods of time we’d like you to be available to work. Scheduled shifts will be within these windows with 3 weeks’ notice.
Key Responsibilities
* Coordinate a team to deliver excellent customer service in a fast‑paced retail environment.
* Act as the owner of daily activities, ensuring safe and efficient store operation.
* Coach and provide feedback to team members, driving continuous improvement.
* Maintain strong relationships with colleagues, fostering a team spirit.
* Communicate clearly and keep the team informed.
* Take the lead, make decisions efficiently, and handle change to benefit customers and colleagues.
* Balance priorities and deliver beyond expectations.
* Seek ideas and opportunities to improve service for shoppers every day.
Qualifications & Skills
* Experience in retail leadership or a similar fast‑paced environment.
* Strong customer‑service skills and the ability to role‑model excellent service.
* Excellent communication and coaching skills.
* Ability to make decisions quickly and adapt to change.
* Energetic, proactive, and able to balance multiple priorities.
* Commitment to a safe working environment.
Benefits & Working Conditions
* Competitive hourly rate starting at £14.76, with increases for inside M25 stores.
* Flexible shift availability and the possibility to adjust scheduled hours within the defined windows.
* 3‑week notice of scheduled shifts.
* Opportunity to develop skills and progress your career within Tesco.
* Support for flexible working through the application process.
* Inclusive and accessible recruitment process.
* Work in a store environment with safety and customer focus.
Legal & Equality Statement
Tesco recruits individuals who have passed the school leavers age. Please note that for roles requiring early or late shifts or warehouse duties, candidates must be over 18. Tesco is a Disability Confident Leader and commits to an inclusive recruitment process.
We are a place where everyone is welcome. All candidates are treated fairly and without discrimination.
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