Overview
Gallagher is seeking a Loss Adjuster to join our team and provide professional loss adjusting advice and services to our clients. In this role, you will communicate openly and accurately with insurers and other stakeholders to expedite the claims process while maintaining exceptional customer service standards. This is a remote based role, with coverage across the Home Counties and London. How you'll make an impact Claims Management: Working from a home base you will manage a caseload of predominantly domestic claims on a day-to-day basis, including traveling to loss sites to investigate claims. Provide critical support to policyholders throughout the claims process. Technical Expertise: Assist internal teams with technical claims and provide advice as required. Assess claims in line with policy conditions and compile detailed reports with recommendations on liability. Stakeholder Engagement: Liaise with insurers, underwriters, and colleagues as necessary to ensure smooth claims handling. Validation and Recovery: Acquire reports from third parties, such as building surveyors, to validate items claimed. Manage recovery actions against third parties where applicable. About You Progressing towards professional qualifications would be advantageous, but not essential. Knowledge of loss adjuster policies, practices, and procedures. Understanding of personal lines/household insurance products and services. Exceptional customer service skills, problem-solving abilities, and a pragmatic approach. Excellent communication skills and the ability to build strong relationships with stakeholders. Eligible to work in the UK. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more…