Overview
Receptionist - Bupa Dental Care Sale Moor
We are recruiting a Receptionist to join our team at Bupa Dental Care Sale Moor, led by Practice Manager Alexandra Fox. This is a full-time role (40 hours per week), Monday-Friday, 8:30am-5:30pm. As the first point of contact for our patients, you'll provide a warm and professional welcome, ensuring every visit is a positive experience. Customer-facing or patient-facing experience is essential, as you'll be supporting patients throughout their journey with us.
Responsibilities
* Supporting the Practice Manager and clinical team with the smooth running of the practice
* Handling payments
* Accessing sensitive information whilst maintaining patient confidentiality
* Meeting and greeting patients, providing a great first impression and patient journey
* Booking and amending appointments, answering the phone, updating patient records
* Co-ordinating the care packages for patients provided by our clinicians
* Promoting and upselling Bupa Dental Care products and services including Plan options, Finance and Insurance claims
Qualifications
* Previous administration or receptionist experience, preferably within a healthcare setting
* Strong communication skills face to face, via telephone and email
* Proficient with Microsoft Word and Outlook with overall strong organisation skills
* Experience with promoting company products and services
* Preferred Dentally experience
Benefits
* Competitive pay and the opportunity to increase this through training and development
* Access to MyHealthcare for quick, easy access to support and treatment for health-related issues, including remote GP, physiotherapy, and mental health support; MyHealthcare Allowance is redeemable against Bupa healthcare products
* My Bupa Extras - discounts at retailers and tools to support financial wellbeing
* Discounts at gyms and fitness facilities across the UK, including online digital fitness providers
* Access to mental health support through EAP, Mental HealthLine and wellbeing programmes
* Discounted dental insurance (extended to immediate family members)
* Additional health and wellbeing benefits including Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and menopause support
* Wagestream - access to income before payday
* Career pathways and ongoing support within Bupa Dental Care
* And more – the team can share details during the interview
Join Alexandra and her dedicated team, and be part of a practice that puts patient care and staff development at the heart of everything we do. Bupa is committed to equality, diversity and inclusion. Bupa takes pride in being a Level 2 Disability Confident Employer and offers reasonable adjustments during the recruitment process. Bupa Dental Care is an equal opportunities employer.
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