Compliance Administrator
Location: Harlow
Full-time: Permanent
Working pattern: Mon- Fri, 9am-5pm
We’re looking for an Administrator to join our Compliance team.
Job summary:
You will help support the Compliance Manager in overseeing and enhancing AutoProtect’s regulatory compliance framework, ensuring the business operates in line with FCA requirements and promote a compliant culture.
What you’ll do:
* Liaison with AutoProtect Clients and Insurers to ensure appropriate compliance frameworks and evidence of required outcomes are transparent
* Liaison with the wider business in regard to accurate measurement and feedback on quality, conduct and performance
* Maintain policy and procedure documents in line with regulatory landscape and market changes
* Work with Learning and Development team to provide training materials on regulatory related training materials and internal policies
* Apply mitigation measures to influence and manage the potential conflict of interest between sales activities and positive customer outcomes
* Provide a point of contact for compliance and FCA regulation related queries
* Design and implement control measures to manage compliant activity and mitigate risk
* Prepare reports for management giving independent and objective assurance on adherence to regulatory standards and on the effectiveness of controls in place
* Support the business with review and issue of contractual documentation and terms of business
* Liaison with business to gather data on commission levels, loss ratios, complaints, claims, cancellations, service levels, vulnerable customers
* Work closely with the CCO to deliver assurance on compliance and conduct to the Board and Shareholders
* Contribute to product / service development and schedule regular reviews to confirm the product continues to meet the outcomes required for the target market
* Other reasonable duties as required.
What you’ll bring:
Skills and competencies
* Excellent communicator.
* Highly adaptable and keen to learn with strong organisational and time management skills.
* Sound logical and critical thinker with commercial awareness to analyse information and make reasoned recommendations, able to understand the importance of control and anticipates problem areas and associated risk levels with objective rationale.
What we’re looking for:
Essential:
* Understanding of both the practical and technical requirements of the FCA, ICO and any other relevant regulatory and trade bodies
* Previous experience in a compliance role, preferably within the insurance and / or financial services sector
Unfortunately, we are unable to provide sponsorship for work permits. Please only apply if you have the right to work in the UK.
Join the AutoProtect Group and Shape the Future
Are you ready to be part of an innovative company that's transforming the automotive industry? At AutoProtect Group, we are dedicated to providing products, platforms, and services that empower vehicle retailers, manufacturers, finance lenders, and brokers. Our solutions simplify operations and boost profitability, while our award-winning customer service ensures a smooth experience for users..
Our diverse business includes four key branches:
* AutoProtect: Recognised for its outstanding warranties and value-added insurance products.
* Shine!: Our expert, BSI Kitemarke and carbon neutral mobile vehicle repair network.
* DealTrak: A cutting-edge software platform connecting automotive finance providers with their customers.
* iComply: Specialised compliance consultancy serving the automotive sector.
We offer our products directly to consumers through online sales channels, ensuring affordability and accessibility. With an agile, efficient team, we're well-positioned to respond to market demands and introduce new products when the time is right. Our mission is to sustain our impressive growth for years to come, and we invite you to be a part of our journey.
Discover our vision and values at Careers - Our Vision (autoprotect.co.uk) and get an insider’s view of life at AutoProtect Group on our LinkedIn Life page.
Please note we are not working with agencies at this time.