Automotive Service Planner / Service Administrator
£30,(Apply online only),000
Hounslow (LHR)
Automotive Service Planner / Service Administrator
We’re working with a leading motor company in Hounslow who are looking to recruit an organised and proactive Service Planner / Service Administrator to join their busy service operation.
This is a key role within the business, responsible for planning vehicle servicing, maintaining accurate records, and ensuring all servicing, MOT, and compliance activity is completed on time while delivering excellent customer service.
Automotive Service Planner / Service Administrator- The Role:
Produce and manage customer service plans
Maintain and update vehicle records using the service planning system
Ensure service plans are followed and kept up to date
Proactively contact customers with planned maintenance dates
Create T-Cards and plan servicing up to three weeks in advance
Run “Missed Occasion” reports and manage KPI targets
Keep job cards flowing through the system for timely invoicing
Plan and book MOTs with approved testing facilities
Schedule 2-year tachograph calibrations
Handle overflow calls and provide Service Reception cover when required
Manage warranty and contract service jobs
Deliver work on time and to a high standard in a fast-paced environment
Automotive Service Planner / Service Administrator- About You:
Previous experience in service planning, service administration, or an automotive environment
Strong organisational and time-management skills
Confident communicator with a customer-focused approach
Comfortable working with planning systems and reports
Able to manage multiple priorities under pressure
Hours:
Monday to Friday: 9:00am – 6:00pm
Alternate Saturdays: 7:00am – 1:00pm (paid overtime)
Automotive Service Planner / Service Administrator- What’s on Offer:
Comnpetitive salary (dependent on experience)
Paid overtime for Saturday work
Stable role within a well-established motor company
Supportive management and team environment
If you have Automotive Service expereince and are interested in this role, apply now and be the engine behind our Service operation