Parts Advisor – John Banks Group - Suzuki, Bury St Edmunds Location: Bury St Edmunds Hours: Full-Time, 40 hours per week (Monday to Friday) Salary: Competitive, based on experience Start Date: ASAP Holiday: 22 days per annum plus bank holidays (rising to 26 days with service) Contract Type: Permanent Right to Work: Applicants must have the right to work in the UK. Proof will be required. Join the John Banks Group For over 50 years, John Banks Group has been a leading name in the automotive industry across East Anglia, proudly representing ten trusted vehicle brands. With locations in Bury St Edmunds, Ipswich, Cambridge, and Colchester, we are dedicated to delivering outstanding customer service and aftersales care. As we continue to grow, we are looking to recruit a skilled and enthusiastic Parts Advisor to join our Bury St Edmunds dealership, supporting our Suzuki aftersales division. About the Role As a Parts Advisor, you will play a key role in our customer experience, ensuring efficient sourcing and distribution of genuine parts for both retail and service customers. Key Responsibilities Customer Service: Assist retail and trade customers in identifying and sourcing automotive parts, providing professional and knowledgeable advice. Inventory Management: Accurately manage stock using our internal systems, ensuring parts availability is monitored and controlled. Aftersales Collaboration: Work closely with the workshop and service teams to support timely vehicle servicing and repairs. Organisation: Maintain a clean and well-organised parts department, with clear labelling and secure storage. Communication: Liaise with suppliers and manufacturers to manage orders and resolve issues efficiently. Ideal Candidate Previous experience as an automotive Parts Advisor (preferably with a franchised manufacturer). Strong IT and administration skills. Excellent customer service and communication skills. High attention to detail and ability to work under pressure. Local to Bury St Edmunds or able to reliably commute. What We Offer Basic plus bonus salary structure or team targets Cycle to Work Scheme Auto-Enrolment Pension Salary Sacrifice Death in Service Benefit Staff Discounts Full PPE Supplied Ongoing Training & Development Access to Financial Advice & Support Equality & Inclusion John Banks Group is an equal opportunities employer. We welcome applications from all suitably qualified candidates, regardless of age, disability, gender, race, religion, belief, or sexual orientation. How to Apply If this opportunity excites you and you meet the criteria above, we would love to hear from you. Please submit your CV and a cover letter outlining your experience and why you're a great fit for the role to [email protected] Apply now to join a team that values professionalism, growth, and outstanding service.