About the Company
Anns Home Care is a family-run home care agency with 25 years of experience in delivering and managing home care services. Our Care Assistants are at the heart of what we do, providing frontline care to those in need in the community, helping elderly and vulnerable people live as independently as possible.
Position: Team Leader (Full-time, as and when)
We are recruiting a Team Leader to join our busy Home Care Team in Belfast. The successful candidate will be responsible for overseeing the provision of high-quality care, monitoring care standards, and supporting our team. Flexibility to work unsociable hours may be required.
Key Requirements
* Minimum of 3 years experience in healthcare
* NVQ Level 2 qualification or higher
* Access to a car and full driving license
* Excellent organisational and time management skills
* Strong communication and interpersonal skills
* Ability to work independently and meet tight deadlines
* Empathy and understanding towards clients and their families
* Leadership, support, and supervision skills
Key Tasks and Duties
* Maintain high standards of care, professionalism, and presentation by example
* Participate in and supervise care delivery to meet clients' physical, social, intellectual, and emotional needs while respecting dignity, choice, and independence
* Promote best practices through spot checks and supervision
* Monitor the quality of care provided to clients
* Manage care plans, including preparation, review, and updates
* Ensure confidentiality is maintained at all times
* Uphold professional standards and company values
* Keep accurate, confidential records in accordance with company policy
* Conduct risk assessments in clients' homes
* Assist in implementing new care packages and onboarding new care staff
* Support training programs and staff induction
* Provide reports on complaints, accidents, and incidents
* Support rota management and quality control activities
* Undertake shift cover as needed
If you are interested, please call Kelly or apply now, and we will contact you if you meet our requirements.
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