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Client:
Telent
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Other
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Job Views:
3
Posted:
14.05.2025
Expiry Date:
28.06.2025
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Job Description:
Location: Southampton
Job type: Full time, permanent
Job ref: 1415
Telent's Network Services division are looking for a Cloud Engineer to join our Engineering team based in Southampton. This role offers the chance to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and development in challenging projects.
The Cloud Engineer will build and enhance relationships with customers, providing proactive service and acting as a bridge between engineering and Service Delivery, Projects, and Service Desk to ensure high customer satisfaction.
Our Technology Teams at Telent are committed to bringing the digital revolution to homes, infrastructure, and businesses across the country. Join us to innovate and develop networks and systems that impact millions, helping to keep the nation's critical infrastructure connected and protected 24/7.
What you’ll do:
* Train internal staff and customers on products and solutions.
* Assist with Professional Services and Sales opportunities.
* Maintain awareness of customer incidents and report as necessary.
* Highlight trends, security threats, or technical bulletins impacting customers.
* Manage documentation related to customer platforms and Telent Cloud Services.
* Follow internal and external processes for tasks, reporting, and changes.
* Assist with PoC scenarios, Type Approval activities, and lab testing.
* Create TA, POC, RFC, WI, and SoW documentation.
* Perform peer reviews of technical documentation.
* Assist in pre-staging equipment for customer sites.
* Participate in customer meetings and reviews.
* Ensure accurate timesheet submissions.
* Link certifications and training to business objectives.
* Complete overtime and expense reports accurately.
* Adhere to GDPR and security policies.
Who you are:
The ideal candidate will have an interest in Cloud technologies, including some Azure knowledge, Linux, MS SCCM, and MS Exchange. We will support your development in these areas. You should have a strong work ethic, a can-do attitude, and experience in medium to large support environments, including On-premise Cloud Services.
* VCP 6.x-DCV (Desirable)
* MCSA: Microsoft Windows Server 2016 or above
* Networking Concepts knowledge
* Microsoft SQL Server 2016 or above
* Azure MFA and Identity Services
* Microsoft System Configuration Manager
* Microsoft Exchange Server 2016 or above
* VMware vCloud Director knowledge
* Leadership qualities
* Strong work ethic and ownership
* Hands-on with relevant technology
* Trust-building and collaboration skills
* Continuous improvement mindset
* Excellent communication skills
* Problem-solving passion
* Ability to work independently or in a team
Benefits:
* 26 days annual leave + public holidays, with buy/sell options
* Company matched pension
* Family-friendly policies
* Health support and wellbeing portal
* Discounts via Telent Reward scheme
* Ongoing development and support
We value diversity and inclusion, fostering a culture where everyone can thrive. Join us to make a difference and develop your career.
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