Hr & payroll administrator

At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.

Pride Veterinary Centre is a multi-disciplinary veterinary referral centre that serves as the central small animal hospital for the Scarsdale Veterinary Group, while also providing referral services to veterinary practices across the Midlands and beyond.

The hospital offers specialist services in Anaesthesia, Diagnostic Imaging, Medicine, Surgery, Neurology, Oncology, Ophthalmology, Cardiology, Exotics and Dermatology. With 24/7 veterinary care supported by our on-site Vets Now team and access to a wide range of state-of-the-art equipment, Pride Veterinary Centre provides an exceptional clinical environment.

We work closely with the University of Nottingham, welcoming veterinary students through our referral services, and as part of inspiring vet care, Pride Veterinary Centre is a key site within the UK's largest veterinary care network.

We are seeking a highly organised and proactive HR & Payroll Administrator to join our team. This role is essential to the smooth running of the hospital and practice sites, supporting colleagues with high-quality HR and payroll administration.

This is a full-time role working 37.5 hours per week, Monday to Friday.

How You’ll Make a Difference

As a HR & Payroll Administrator, you'll play a key role in supporting the smooth operation of the hospital and wider practice network, providing high-quality HR and payroll administration throughout the colleague lifecycle.

You will bring strong administrative skills and a highly organised approach. With the ability to handle sensitive and confidential information professionally, communicate effectively, and manage competing deadlines, you will contribute to a positive and efficient working environment.

Your attention to detail, confidence working with Microsoft Office and data, and collaborative, supportive approach will help ensure a high-quality service for colleagues and managers alike.

Key Responsibilities

Recruitment & Onboarding

• Communicating with new starters to collect onboarding information
• Managing visa requirements, including liaising with central teams and issuing or renewing Certificates of Sponsorship where required
• Creating and maintaining personnel files, including right-to-work and visa documentation
• Creating offers within Lever and reviewing employment contracts
• Uploading new starter documentation into Dayforce
• Arranging VDS cover where required
• Ordering uniforms, name badges and arranging security access
• Submitting IT requests for system access and equipment
• Preparing new starter welcome packs
• Completing first-day onboarding activities and payroll checks

HR Administration

• Managing the full employee leaver process
• Supporting absence management processes, reporting and system accuracy
• Supporting probation processes and maintaining tracking records
• Taking notes during disciplinary, grievance and other formal meetings
• Maintaining accurate personnel records and compliance documentation
• Delivering timely and accurate HR administrative support

Payroll

• Processing overtime, one-time payments, absence-related adjustments and payroll changes
• Completing monthly payroll cut-off activities and approval checks
• Responding to payroll queries and resolving issues where possible
• Liaising with the central payroll team on escalated matters

Reporting & Data Management

• Producing regular HR and payroll reports
• Supporting ad hoc reporting requests from managers
• Maintaining accuracy across spreadsheets, HR systems and reporting tools

Manager Support & Process Improvement

• Reviewing current processes and identifying opportunities for improvement
• Supporting engagement, wellbeing and service improvement initiatives

You Might Be a Great Fit If...

You are a highly organised administrator who enjoys working in a fast-paced environment and delivering excellent support to colleagues and managers. You’ll bring:

• Previous experience within HR, payroll or a similar administrative role
• Strong organisational skills with excellent attention to detail
• The ability to manage confidential information with discretion and professionalism
• Strong communication and interpersonal skills
• Confidence using Microsoft Office applications and working with data
• The ability to prioritise workloads and manage competing deadlines
• A collaborative and proactive approach to problem-solving

How We’ll Support You

At inspiring vet care, we’re committed to supporting your development and wellbeing from the very start of your career. You’ll benefit from:

• A key role within a supportive and collaborative practice team
• Ongoing learning and development supported by experienced colleagues and practice teams
• A values-led culture focused on care, community and continuous improvement

What We Offer Our Team

• 6.6 weeks' annual leave
• Additional annual leave for your birthday
• Increasing annual leave entitlement with length of service
• Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental and surrogacy pay
• Healthcare Cash Plan
• Cycle to Work scheme
• Learning and development opportunities via the inspiring vet care Academy
• Pension scheme
• Discounted staff pet care
• Voluntary benefits including Green Cars salary sacrifice scheme
• Access to discounts and cashback with hundreds of participating retailers

We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.

Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Up to £27,500 pa DOE