Job Summary: As a Network & Systems Engineer, you will be responsible for the day-to-day management, optimisation, and support of our network and systems estate. You’ll work across on-premises and cloud environments, supporting business-critical systems, managing incidents, and delivering projects that drive our technology forward. This role is based in the UK and may require occasional out-of-hours support and collaboration with remote teams. Job Description: Key Responsibilities Patch and maintain systems (Windows, SQL, Citrix, .NET, etc.) to ensure reliability and performance. Respond to infrastructure incidents and service requests using tools such as FreshDesk. Plan and execute infrastructure upgrades, hardware refreshes, and customer migrations. Monitor systems and networks using Zabbix and Uptrends, including creating custom checks and responding to alerts. Manage Hyper-V environments (320 VMs), Veeam and SQL offsite backups, and disaster recovery tests. Oversee network operations including firewall management, DNS, domain routing, VPNs, and network support across multiple offices. Administer IIS, SFTP, file servers, Citrix, and support QA, Dev, UAT, and Production environments. Plan, document, and implement change requests; maintain accurate records for compliance and operational continuity. Provide ad-hoc technical support to colleagues, participate in meetings, and support business-as-usual operations. Collaborate with the Security Engineer and other teams as needed, but primary focus is on network and systems. Worker Type: Regular Number of Openings Available: 1