With the use of Power BI and other data sources, analyse residential property repair cases in order to identify potential risks for timely resolution and effective risk mitigation. You will work collaboratively across teams, based on case review outcomes, using data insights to inform service improvements and lead service review meetings with relevant stakeholders.
You will provide monthly reporting on intervention reviews, actions taken, and outcomes achieved. Produce disrepair disclosures within required time-frames, support Pre-Action Disrepair processes and provide operational cover to maintain service continuity.
Whilst this role is for a period of 12 months there is potential for it to be extended or made permanent or there may be other opportunities available within our growing business. If this doesn't materialise you will still gain valuable skills and experience to support your future career development.
We operate a hybrid model with at least 2 days based at our office in Wooburn Green, High Wycombe, Bucks and 3 days at home/remote.
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Are you looking to join a growing, values-led organisation with a clear social purpose?
At SettleParadigm, were proud to be the largest housing group in the region, managing over 27,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire.
Everything we do is about delivering excellent services, high quality homes, neighbourhoo...