Do you have experience within dispute resolution and complaint handling?
Think Specialist Recruitment are delighted to be working with a fantastic company based within the Borehamwood area. This is an exciting opportunity for the right candidate to join a great team. This opportunity would be working within a nice sized team, working with various parties to resolve disputes.
This opportunity would suit someone who has previous experience of working within the property sector, with great communication skills on all levels.
Salary - £30,000
Hybrid working after training
Some of the duties will include:
Handle and resolve disputes received by the scheme
Provide advice to members and tenants over the phone and via email
Liaising between letting and estate agents, as well as tenants and landlords
Respond to all dispute calls and emails that have been passed over to the team
Approve dispute cases, assess evidence and provided and log disputes to ensure all information is recorded in a timely manner
Maintaining spreadsheets and logs, providing data to relevant parties as required
Assist with preparation of monthly reports
Working well within the team, supporting as required
The suitable candidate:
Previous experience of working within the property sector
Previous experience within a customer service focussed role
Strong communication skills on all levels
Great level of attention to detail
Ability to work well within a team envrionment
Great problem solving skills
Good organisational skills
Looking for the next step in your career? Think Specialist Recruitment.
Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support