Main area Administration and Clerical Grade Band 3 Contract 7 months (Fixed term/ Secondment until 31 March 2026 due to funding) Hours
* Full time
* Part time
37.5 hours per week Job ref 110-AC192-0725
Employer Cwm Taf Morgannwg University Health Board Employer type NHS Site Kier Hardie University Health Park Town Merthyr Tydfil Salary £25,313 - £26,999 per annum / per annum, pro rata Salary period Yearly Closing 27/07/2025 23:59
Band 3
Thank you for your interest in joining Cwm Taf Morgannwg (CTM) University Health Board.
Located in the heart of South Wales, we’re central to Cardiff, Newport, and Swansea. Deeply rooted in our community, as an NHS organisation we are dedicated to providing compassionate patient care and building healthier communities together.
At CTM, you’ll be part of a supportive, inclusive team of over 14,500 people from diverse nations, cultures, and backgrounds. As a family-friendly employer, we’re committed to promoting flexibility and are happy to discuss flexible working options.
Discover more about working with us here:
The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2025/2026 and will be implemented in August 2025 with arrears backdated to 1st April 2025 where applicable.
Job overview
The opportunity has arisen for an enthusiastic, flexible and self-motivated person who enjoys a challenge to join our friendly team of admin & clerical (A&C) staff, dietitians and dietetic support workers within the Dietetic Department.
We have have 37.5 hours per week available and are open to recruiting for:
1 x Full time post (37.5 hours per week), or
2 x Part time posts (18.75 hours per week each)
The post holder(s) will be based in Keir Hardie University Health Park but will be willing to travel and provide admin and clerical cover across the other health board sites. You will support the Office Manager with the supervision of the band 2 Dietetic Clerical Assistants based across the whole health board and provide administrative support to our clinical and management teams.
Main duties of the job
The post holder will assist with the smooth running of our departmental outpatient clinic and group eduation appointment system as part of our department wide administartaion and clierical services.
The successful candidate must be a team player and be able to demonstrate excellent communication and interpersonal skills to effectively manage the workload. You should possess exceptional computer skills as well as a sound knowledge of clinical information systems such as Welsh PAS. You should be able to work autonomously as well as within departmental guidelines.
Our supportive department actively encourages staff development, providing the successful applicant with a wide variety of development opportunities.
This post is fixed term/secondment until 31 March 2026 due to funding. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
Working for our organisation
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
* We listen, learn and improve
* We treat everyone with respect
* We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency ’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health.
Person specification
Qualifications and/or Knowledge
* Knowledge of secretarial or administrative procedures and systems
* Experience and training to Vocational Level 3 or equivalency.
Experience
* Experience of using Microsoft Office packages.
* Experience of organisation and monitoring of administrative systems.
* Experience of working in a hospital environment.
* Experience of effective team working.
* Experience of supervising others.
* Experience of working in a dietetic team.
* Use of Oracle for ordering and receipting
Aptitude and Abilities Skills
* Articulate with excellent verbal and written communication skills.
* Able to deal with distressed patients/relatives.
* Able to develop, organise and accurately maintain effective administration systems.
* Able to manage and prioritise own and other’s workload and use own initiative.
* Confident and competent in using IT systems.
* Welsh Language Skills (Level 3 and above/B2) are Desirable for this Role.
Personal Qualities
* Display excellent team working and leadership qualities
* Is able to remain calm under pressure and offer a flexible approach to working
* Able to travel around all CTMUHB sites in a timely manner
We are committed to fostering a diverse and inclusive workforce and welcome applications from individuals within protected groups as outlined in the Equality Act 2010. This includes, but is not limited to, age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity, and marriage and civil partnership. We also warmly welcome applications from members of the Armed Forces community.
Applicants who are not UK or Republic of Ireland nationals will require sponsorship to obtain either a Health and Care Visa or a Skilled Worker Visa unless they already hold permission to work via another route. Prospective applicants should self-assess their eligibility for sponsorship by visiting the UK Government’s Work in the UK guidance. For eligible candidates, the Health and Care Visa offers reduced application costs and exempts payment of the annual Immigration Health Surcharge.
Please ensure you check your email regularly, as all recruitment correspondence will be sent to the email address provided on your application form.
Applications are welcome in either Welsh or English, with no preference given to the language used.
We reserve the right to close a vacancy early or withdraw an advertisement to accommodate the redeployment of internal staff into suitable roles.
All posts are subject to relevant checks, including a Disclosure and Barring Service check and, where required, Professional Registration verification.
We are proud to be a Living Wage Employer.
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