1. Office: Extron Europe
2. Location: United Kingdom
3. Department: Sales
4. # of Openings: 1
PROJECT CONSULTING MANAGER UK
The Project Consulting Manager is a senior engineering position within the Extron Business Development team.
It is a pre-sales and a post-sales role. The role includes offering technical support to both new and existing Extron customers. This support includes creating system designs, training customers, presenting solutions, supporting projects and offering any technical support as requested and/or required by Extron customers.
The role requires extensive travel and occasional overnight travel for longer-distance business trips, in the UK, or occasionally locations outside the UK.
Main responsibilities:
• The Project Consulting Manager should be in close contact with all AV Consultants, all relevant M&E Consultants, key End-users. Maintain and/or develop personal relationships, in conjunction with other BD team members.
• Proactively contact End-users, pre- and post-sales, on identified projects.
• Together with other technical Managers, support AV and M&E Consultants and assist with requests for projects / tenders.
• Provide technology and product demonstrations on-site.
• Provide training on current and new Extron solutions.
• Assist on complex customer designs and requests from the Business Development Director, Technical Services Director, Account / Technical Account Managers, Application engineers.
• System commissioning; verifying equipment is installed in accordance with manufacturer specifications.
• Develop and/or maintain relationships with Vertical Market Integrators, activities being focused outside of the standard VAR/SI channel. For example: Government, Defence, Healthcare partners. Proactively inform them of existing and new Extron technologies, and promote their advantages.
• Onsite troubleshooting at end-user sites with key resellers; on request of Application Engineers / Technical Services Director.
• Report back requests from the market to the Product Development team; for product feature requests or improvements, to comply with tenders, or to enhance system designs.
• Upon request, support Tradeshows, Exhibitions, Extron institutes, etc
Required Skillset:
• Strong practical AV experience involving system design, programming and commissioning.
• Well-developed training skills and experience to conduct technical training.
• Excellence in communication skills (verbal and written).
• Outstanding presentation skills to address small to large audiences.
• Strong attention to detail, highly organized, computer-literate.
• Ability to work well in a fast-paced professional hybrid office environment.
• Ability to operate on a self-directed and proactive basis, on given tasks.