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Client:
Teleperformance
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Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
0757078a5714
Job Views:
3
Posted:
19.05.2025
Expiry Date:
03.07.2025
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Job Description:
Join a new UK team to support TP in developing opportunities with enterprise-level B2B targets.
Location: Remote or Hybrid (Flexible)
Department: Business Development
Reports to: Director of Market Engagement
Hours: Full time (37.5 hours per week)
Role Overview:
The Enterprise Inside Sales Manager focuses on building a pipeline of opportunities, leveraging channels like calls, emails, LinkedIn, and other prospecting tools to identify and engage potential clients for TP. Previous experience in sourcing and developing enterprise-scale deals is essential. The role involves researching target profiles, crafting personalized outreach, and prequalifying leads based on their needs and pain points. Nurturing relationships and coordinating initial meetings are key to driving early sales stages and ensuring smooth handoff to account executives. This role is vital for expanding TP's client base and reaching revenue targets.
Role Outline & Responsibilities:
1. Prospecting and Lead Generation:
* Research and identify target companies and decision-makers across sectors like Banking, Insurance, Retail, Automotive, Travel, Logistics, Telco, Media, and FMCG.
* Build and maintain a list of potential leads using LinkedIn, sales prospecting platforms (e.g., Sales Navigator, ZoomInfo), and CRM databases.
* Qualify leads to ensure alignment with company targets.
1. Initiate contact via calls, emails, and social media to uncover client needs.
2. Manage virtual interactions with prospects to generate interest and leads.
3. Craft personalized outreach messages tailored to each prospect.
4. Communicate Teleperformance’s value proposition effectively, highlighting solutions relevant to prospects’ challenges.
Follow-Up and Nurturing:
* Follow up consistently with unresponsive leads using multi-channel strategies.
* Nurture prospects with relevant resources like case studies and whitepapers.
Appointment Setting:
* Schedule discovery calls or meetings between prospects and sales teams.
* Confirm details and brief prospects adequately.
Data Management:
* Keep CRM (e.g., Salesforce, HubSpot) updated with lead info and interactions.
* Track metrics such as response and conversion rates.
Market and Industry Research:
* Stay informed on industry trends, competitors, and market changes.
* Work with Marketing to identify new opportunities and segments.
* Understand prospects’ business challenges and goals.
Collaborate with account executives to align strategies and ensure effective handoffs. Provide insights from prospect interactions to inform sales strategies, analyze outreach effectiveness, and improve communication and objection handling skills through continuous learning.
Key Requirements:
* Experience in sourcing and developing enterprise-scale deals.
* Degree in Business, Sales, or related field (preferred).
* 1-2 years in B2B Sales, Business Development, or similar roles, focusing on prospecting and lead generation.
* Experience in BPO, CX management, or related fields is advantageous.
* Strong communication and interpersonal skills, persuasive and professional demeanor.
* Proven ability to generate, qualify, and advance leads within a sales framework.
* Experience with CRM tools (e.g., Salesforce, HubSpot) and prospecting platforms (e.g., Sales Navigator, ZoomInfo).
* Goal-oriented with a track record of meeting/exceeding targets.
* Ability to execute structured outreach campaigns efficiently, managing rejections positively.
* Experience with cold calling, emailing, and LinkedIn outreach.
* Self-management skills to prioritize tasks and focus on results.
* Ability to balance detailed prep with quick execution, avoiding analysis paralysis.
* Self-starter with a passion for sales and results.
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