Job Title: Customer Service & Accounts Support Administrator (Part-Time)
Location: Manchester M32
Hours: Part-Time, 10:00am- 3:00pm- Monday to Friday
Salary : £14.00 - £15.00 per hour
About Us:
A leading supplies company serving clients across the UK are looking for a reliable and organised Customer Service & Accounts Support Administrator to join a busy team. This is an excellent opportunity for someone who enjoys variety, thrives in a fast-paced environment, and wants to make a real impact within an accounts department.
Role Overview:
As a Customer Service & Accounts Support Administrator, you will be the first point of contact for a wide range of client queries. You will handle emails and calls regarding invoices, credit notes, account agreements, and general account queries. With a large client base, no two days are the same – you will need to stay organised, prioritise effectively, and provide excellent customer service.
Key Responsibilities:
* Manage the company inbox, responding to client queries in a timely and professional manner.
* Handle invoice queries, create credit notes, and resolve account-related issues.
* Assist in preparing and maintaining account agreements.
* Liaise with clients to ensure queries are resolved efficiently.
* Work closely with other team members to ensure the smooth running of the accounts department.
* Maintain accurate records of all interactions and actions taken.
Requirements:
* Previous experience in customer service, administration, or accounts preferred.
* Strong organisational skills and the ability to manage multiple tasks simultaneously.
* Excellent communication skills, both written and verbal.
* Ability to work independently and as part of a team.
* Basic knowledge of accounts or finance systems is an advantage.
* Friendly, approachable, and professional manner.
Benefits:
* Part-time hours, perfect for work-life balance.
* Opportunity to work with a well-established company with a large client base.
* Supportive and friendly team environment.
How to Apply:
If you are enthusiastic, organised, and enjoy problem-solving in a busy environment, we would love to hear from you