Customer Contact Advisor Location Hedge End Hours Monday to Friday, 08:00–17:00 (40 hours per week) 1-hour lunch break Salary £22,000 basic with potential to earn more through On-Target Earnings Holiday 24 days annual leaveAbout the Role We are looking for a proactive and motivated Customer Contact Advisor to join our team. You will support customers, drive workshop bookings, and help grow the business by engaging with decision-makers. This role is ideal for someone with experience in a dealership, contact centre, or anyone with strong customer service skills. Key Responsibilities Make and manage bookings for customers Drive sales and generate workshop appointments Engage with decision-makers and support business development initiatives Deliver excellent customer service at all times Build strong relationships with customers to increase retention and satisfaction Skills & Experience Strong customer service skills, ideally from a dealership or contact centre environment Confident in speaking to customers Ability to manage multiple bookings and tasks efficiently Strong communication and organisational skills What We Offer Competitive salary (£22,000) with On-Target Earnings Monday to Friday working hours 24 days annual leave plus Bank Holidays Opportunity to grow within a supportive team How to Apply To apply for this role, please apply now or contact Amy in our Southampton office for more information