White Goods Engineer – Field Based – South London | Up to £50,000 OTE
£1,000 Sign-On Bonus | Van, Bonus & Much More
Location: South London - We're looking for candidates in any of the following postcode areas: SE, SW, CR, BR, SM
Job Type: Full-Time, Permanent
Salary: £34,000 – £43,000 basic depending on skill set and experience + uncapped bonus (OTE up to £50,000+)
Bonus: £1,000 sign-on bonus available for new starters
About the Role
Join Pacifica as a White Goods Engineer where you will perform fault diagnosis and repairs of domestic white goods—including washing machines, tumble dryers, dishwashers, refrigerators, and electric ovens—directly in customers’ homes. Covering South London and surrounding areas, you’ll use your expertise and product knowledge to deliver professional, high-quality repairs, supported by our regional field service teams who together and independently work productively to repair our customers appliances and deliver service excellence every day.
What You’ll Do
1. Diagnose and repair at least four of the core domestic appliance types in customers’ homes
2. Deliver excellent customer service during on-site visits
3. Use intuitive software to manage your day, order parts and access job information
4. Maintain Pacifica’s high standards in professionalism, reliability and safety
What You'll Need:
5. Minimum 2 years’ experience in the white goods repair sector in a field based capacity
6. Up to date working knowledge in fault diagnosis and repair of at least 4 of the following major appliances: washing machines, dishwashers, fridge/freezers, tumble dryers, electric ovens
7. Full UK manual driving licence (max 6 points)
What You’ll Get
8. Competitive basic salary: £34,000 – £43,000 (based on experience & skill set)
9. Salary above inclusive of £7,000 per annum London Weighting for candidates living within the inner M25 area
10. Uncapped performance bonus – OTE up to £50,000+
11. £1,000 sign-on bonus
12. Modern company van with fuel card and optional private use
13. Tools, uniform, PPE, and tablet provided
14. Ongoing training including manufacturer-led and City & Guilds Assured courses providing additional product upskilling if required
15. Up to 33 days’ holiday including bank holidays
16. Company pension and Death in Service benefit (3x salary)
17. Employee Perks: Free Multi-Appliance Protection (MAP) for your own home appliances, entry into monthly cash prize draw and access to health, wellness and lifestyle benefits
18. Daily parts delivery to a secure by-box near your home
19. Monday to Friday working hours (approx. 9am–5pm) with pre-planned routes
20. Market-leading job management software
About Pacifica
Founded in 2003, Pacifica is the UK’s largest provider of outsourced domestic appliance repair services, completing over 350,000 repairs a year. We offer a clear path for development, a supportive environment, and a culture focused on quality and care.
Our Purpose
To keep households running while protecting the environment.
Our Vision
To care for our customers’ appliances for a more sustainable world.
At Pacifica, you're not just an engineer — you're a trusted professional and a valued part of our national team.
We work with a small selection of the world’s leading manufacturers, including;
Manufacturers – Electrolux, AEG Zanussi, Vestel, LG, Hisense and Lamona.
Apply Now
Ready to progress your career with Pacifica? Apply now to join our team and earn up to £50,000+ per year — plus a £1,000 sign-on bonus.
Not in the right area for this vacancy?
You can register your interest, and we’ll be in touch when a role becomes available near you: business.pacifica.co.uk/careers
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