Overview
Customer and Trading Manager - Convenience role at Sainsbury's. Join to apply for the Customer and Trading Manager - Convenience role at Sainsbury's.
What you’ll be doing
* Working closely with a small team of managers to ensure the store runs like clockwork every day.
* Taking responsibility for the day-to-day running of the store, often being the only manager in with accountability for the full shop.
* Working alongside a team to complete all tasks, ensuring our customers are served efficiently and safely.
* People management is a big part of the role, including managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
* Where we have close-knit networks of convenience stores, you may need to help another store from time to time.
What makes a great Customer & Trading Manager
* Previous line management responsibilities in a fast-paced, operational environment.
* Provides brilliant customer service, and coaches a team to do the same.
* Delivers KPIs or other performance indicators.
* Can manage disciplinaries, performance issues or other similar employee relations issues.
* Leads operations and is comfortable doing this alone in the absence of more senior management.
Rewards & benefits
* Salary will be dependent upon your experience as well as the store size, complexity and location.
* Discount card – 10% discount off shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. Increases to 15% discount at Sainsbury’s on Fridays and Saturdays and 15% off at Argos every pay day.
* An annual bonus scheme based on performance.
* Free food and hot drinks provided for colleagues in all stores.
* Generous holiday entitlement, maternity and paternity leave.
* Pension – match 4-7.5% of your pension contributions.
* Sainsbury’s share scheme – discounted investment opportunities.
* Wellbeing support – emotional support, counselling, legal and financial advice.
* Colleague networks to support development and fulfil potential.
* Cycle to Work scheme to hire a bike and equipment with tax and NI savings.
* Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
Inclusive workplace
We are dedicated to being a truly inclusive retailer, where every colleague can reach their full potential and every customer feels welcome.
Our policy includes enhanced discretionary leave for families, support for carers, resources to help understand and support roles, networks to ensure representation, and opportunities for mentorship, training and career progression. We celebrate diversity through initiatives and events.
If you would like to learn more about our commitment to inclusivity, please review our information here. If you require reasonable adjustments during the application or interview stages, please let us know and we will support you.
Role specifics
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Finance and Sales
* Industries: Retail
Edinburgh, Scotland, United Kingdom
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