Subscriptions & Retention Telephone Sales Executive
Application Deadline: 11 July 2025
Department: Shared Support Services
Employment Type: Part Time
Location: Basildon
Reporting To: Nickola Cooper
Description
Part Time: 25 hours per week, Monday to Friday
1:30 PM – 6:30 PM
£18,000 OTE
Are you a driven and results-oriented telephone sales professional looking for an exciting new challenge? Do you thrive on connecting with people, handling objections with confidence, and closing deals that make a real impact? If so, we want to hear from you!
At Newsquest Media Group, one of the UK’s leading publishers of local newspapers and magazines, we’re on the hunt for an experienced and persuasive sales executive to join our dynamic internal sales team. You’ll be responsible for re-engaging lapsed and casual readers, promoting our home delivery service, and ensuring our iconic publications continue reaching loyal subscribers.
Key Responsibilities
* Sell and renew subscriptions via outbound telephone calls
* Retain customers through tailored solutions
* Overcome objections and close sales
* Build rapport with diverse customer types
* Promote journalism and media products
* Adapt the sales approach to customer needs
* Meet sales and retention targets
* Ensure company systems, policies, and compliance policies are adhered to
Skills, Knowledge & Expertise
* Sales Experience – Background in telephone sales, ideally in subscriptions, publishing, or media, advantageous but not essential.
* Resilient & Persuasive – Confident handling objections and turning interest into sales.
* Strong Communicator – Builds rapport easily and adapts to different customer types.
* Media Passion – Enthusiastic about journalism and promoting meaningful content.
* Adaptable – Quick thinker who adjusts approach based on customer needs.
* Self-Motivated – Goal-driven with a proactive, results-focused mindset.
Job Benefits
* Competitive basic salary
* Sales Bonus
* Structured career progression, ongoing training, and personal performance reviews
* Ongoing learning opportunities.
* Contributory pension
* Perks and discounts
* Paid holiday, statutory bank holidays, and your birthday off
* Holiday purchase scheme
* Structured career progression, ongoing training, and personal performance reviews
* Discount vouchers
* Discounted gym membership
* Cycle to Work scheme.
* Mental health support via Lifeworks
* Eye test vouchers plus £50 towards new glasses
* Annual Volunteer Charity Day
Newsquest Media Group and LOCALiQ are equal-opportunity employers, welcoming applications from all community sections. Regardless of age, disability, gender reassignment, marriage/civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation, all applicants are considered equally. The recruitment process is designed to be fair and inclusive, with a commitment to accommodating adjustments that can assist all applicants.
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