SENIOR DATA ANALYST – MEMBER EXPERIENCE
UP TO £65,000 + EQUITY + 10% BONUS
FULLY REMOTE (UK) – QUARTERLY TEAM MEETUPS
Please note, you must be based in and eligible to work in the UK to apply.
THE COMPANY
This fast-scaling, PE-backed consumer tech platform connects a global community of members through a unique, trusted exchange model. With recent investment and a valuation exceeding $100M, the business is entering a high-growth phase and preparing for an exciting exit in the next 1–2 years, meaning equity will have a real and near-term impact.
The company is passionate about its mission and proud of its community-driven culture. You’ll join a close-knit, values-led team of pet-loving travellers who combine commercial focus with creativity, collaboration, and purpose.
THE ROLE
As a Senior Data Analyst within the Member Experience team, you’ll play a key role in driving product and customer strategy — helping to reduce churn, boost renewals, and improve lifetime value. Working across product, data, and design, you’ll turn behavioural data into clear, actionable insights that shape how members experience and engage with the platform.
You’ll also play a hands-on role in experimentation and data enablement, ensuring data becomes a core part of every decision across the business.
In this role, you will:
* Lead analysis focused on churn, retention, and lifetime value within a membership-based product.
* Translate complex product and customer data into clear stories and recommendations for product, UX, and leadership teams.
* Design and interpret experiments (A/B tests) to validate hypotheses and drive product improvements.
* Build dashboards and reporting tools to track member performance and key engagement metrics.
* Partner closely with data engineering, analytics, and product teams to enhance data capabilities and insight delivery.
* Support the business in becoming more data-led through enablement and storytelling.
YOUR SKILLS AND EXPERIENCE
* Proven experience in product and customer analytics, ideally within a subscription, marketplace, or consumer tech environment.
* Advanced SQL skills, with experience working hands-on in analytical databases.
* Strong understanding of churn, LTV, retention, and experimentation.
* Experience with a data visualisation or BI tool (they use Mode, but open to others).
* Familiarity with tools such as Amplitude, Python, R, or dbt a plus but not essential.
* Confident communicator able to translate data into stories and influence stakeholders.
* A proactive self-starter who thrives in a fast-paced, scaling environment.
WHY APPLY?
* Fully remote within the UK – with quarterly team meetups (all expenses paid).
* Join a mission-driven, high-growth team backed by strong investors.
* Work alongside experienced data and product professionals in a collaborative, growth-minded culture.
* Opportunity to directly influence how millions of members experience a truly unique global product.