An exciting opportunity has arisen for a highly motivated individual to join the Cardiology and Oral and Maxillofacial Surgery (OMFS) services at Cambridge University Hospitals as a Band 4 Outsourcing Administrator.
Key Responsibilities
* Focus on outsourcing pathways that support reduction of backlog and long waits for Cambridge University Hospitals’ patients.
* Ensure timely identification and transfer of eligible cases to approved external providers, maintain visibility of progress, and provide clear communication to patients, clinicians, and partners.
* Operate and continuously maintain the outsourcing patient tracker to ensure data quality, completeness, and auditability.
* Produce weekly status reports and exception lists for Service/Operations leads.
* Run eligibility checks against agreed clinical criteria and target wait thresholds, flag candidates for outsourcing, and prepare case packs (referral letter, diagnostics, imaging, clinic notes).
* Provide tracking and data from external providers (appointment dates, next steps, letters received) and escalates breaches and risks promptly to the Deputy Operations Manager.
* Work independently, organise and prioritise workload, and communicate effectively to a varied audience.
Benefits to You
* Development opportunities and a wide range of benefits, including on‑site leisure facilities, shopping concourse, and day nurseries.
* Reduced‑cost Stagecoach bus travel to and from Cambridge University Hospital site.
* Free park‑and‑ride bus journeys between Babraham Road and Trumpington sites, and free route to and from Cambridge train station.
* Subsidised parking on site for eligible staff.
* Hot food available 24/7 on CUH campus at a reduced cost for colleagues.
* Purpose‑created colleague‑only café with free tea and coffee, break space and private outside area.
* Flexible arrangements including part‑time working, job‑share, term‑time working, and flexible start and finish times.
Equal Opportunity
CUH is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
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