Position: IT Support Engineer - 1st Line
Location: Onsite, Acton
Type: Permanent
Salary: 27-31K
We're looking for a hands‑on 1st Line IT Support Engineer to join a fast‑paced, customer‑focused team supporting warehouse operations. You'll provide first‑line IT support, maintain systems uptime, and ensure colleagues have the tools they need to work effectively.
What you'll do:
* Deliver responsive onsite IT support for hardware, software, and bespoke systems.
* Set up and maintain desktops, laptops, peripherals, and cabling.
* Log, manage, and elevate service desk tickets while keeping users informed.
* Support IT projects, system rollouts, and process improvements.
Who you are:
* Reliable, organised, and solutions‑focused, with strong communication skills.
* Curious and eager to grow your technical skills in a hands‑on environment.
* Comfortable working onsite in a collaborative, fast‑paced setting.
Why join:
* Gain exposure to a variety of IT systems and projects.
* Work with a supportive team in a dynamic operational environment.
* Opportunity to develop technical expertise and make a real impact.
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