Position Summary
Why join our team?
Samsung CE is at the forefront of consumer electronics innovation, offering consumers elevated experiences that enhance Everyday Living, in Every Home. Powered by Industry leading hardware innovation and the latest AI software technology. We are passionate about empowering consumers to connect, interact and experience their content and life moments through our products. Working with us means helping to shape the future of consumer electronics technology in the home, joining a forward-thinking team, and pushing the boundaries of what’s possible.
Our culture is built on collaboration, innovation and a relentless pursuit of excellence. We thrive in a dynamic environment where every team member’s voice is valued, fostering creativity and ambition. Together we push boundaries and embrace challenges, driving forward with a shared vision of delivering exceptional consumer experiences. Our commitment to high performance empowers us to celebrate successes and learn from test & trial, ensuring that we continuously evolve and lead in the industry.
In the competitive and fast-paced world of retail, Visual Merchandisers play a vital role in enhancing customer experience and driving sales through powerful, strategic, and visually compelling product displays. Samsung is a brand built on innovation and aesthetic excellence, and its in-store experience is a key reflection of its values. Visual Merchandisers are responsible for making sure that each product, from TV’s to Washing Machines, is presented in a way that aligns with the brand’s identity.
Visual Merchandisers create and implement visual displays that highlight product features, enhance storytelling, and increase customer engagement through promotional assets. The role involves planogram execution, display planning, cross-functional collaboration, and adapting global guidelines to fit local needs.
Role and Responsibilities
Your key responsibilities
1. Visual merchandisers are the creative brains behind the aesthetics of retail spaces. A core part of the role is to plan and develop displays & messaging that are eye-catching but inherently sales-driven.
2. The visual merchandiser’s primary responsibility is to ensure that the layout and presentation of products are effectively optimised.
3. Designing and implementing store layouts and strategies for visual campaigns in tandem with other divisions primarily TV, AV and DA to create a synergy between all CE product categories and areas.
4. Work collaboratively with other departments and analyse sales data to see that products are displayed to the best advantage and be up-to-date on the latest trends of the industry.
5. Maintain and keep records including photograph displays, participate in promotional events, control display budgeting, and travel to ensure consistency in store execution.
6. Creating attractive and effective product displays, store layouts, and designing a visual marketing strategy.
7. Creating a better shopping experience that increases sales through strategic product placement and presentation.
8. Responsible for all instore messaging, content and promotions
9. Development of a robust continuous improvement plan for the Retail Estate.
10. Plan and review weekly, monthly, quarterly and yearly budgets for print & digital content
11. Plan and review communications and meetings to ensure full stakeholder alignment.
12. Manage and hold to account our Print, implementation & Content Agencies
13. Represent and Promote Samsung to Retail Customers ensuring a strong working relationship to ensure the strongest share of voice for Samsung within in all stores.
14. Represent and Promote Samsung to Retailers to ensure a strong working relationship to ensure their colleagues are delivering the Samsung objectives, ensuring a clear joint business plan, to drive Samsung SOB across a cohort of KPI’s.
15. Drive efficiencies and innovation across the operation to reduce cost
16. Ability to both plan ahead and deliver multiple projects simultaneously, under tight deadlines and to the standard that a top global brand should expect
17. Have a robust rhythm and routine to ensure stakeholders across SEUK / Europe & Suwon are aligned to all activity.
18. Influence and shape Global plans by developing strong relationships with the Suwon team.
What we need for this role
To be successful, you will possess the following skills and attributes:
19. Practical hands on experience of designing and executing displays & messaging, combined with a good eye for design.
20. A specialist in visual display techniques alongside customer journey theory, retail customer flow strategies and retail psychology.
21. An individual who can combine creative with commercial awareness and practical skills in equal measure.
22. Capable of managing artistic vision with business acumen are valuable, knowing that in the end, it is all about delivering sales.
23. Excellent communication skills, adaptability, and the ability to work well under pressure.
24. In depth knowledge & proven examples of application of shopper journey
25. Proven project management skills
26. Able to manage complexity and bring clarity from ambiguity
27. An effective communicator with confidence in storytelling & influencing senior stakeholders
28. Proven agency management skills & budget control
29. Articulate at a high level in written and numerical skills
What does success look like?
30. Consistent delivery against the roles key responsibilities and have built close relationships with partners and agencies to drive sales underpinned by strong metrics.
31. Improving consumer experience whilst driving cost and operational efficiency through adoption of new tools & technology (ie. Ai)
32. Bringing the voice of the customer into strategic thinking & plans
Skills and Qualifications
Benefits of working at Samsung include
33. Hybrid working – 3 days in the office and 2 days at home per week
34. Bonus scheme linked to individual, team and company performance
35. Pension contribution
36. Three volunteering days each year
37. Holiday - 25 days plus bank holidays and an additional day off for your birthday
38. Access to discounts on a wide range of Samsung products
39. Access to a discount shopping portal
40. Partner Colleagues are not eligible for certain types of statutory leave such as Samsung Family Leave or Sick Leave policies but may be eligible for statutory payments via their agency
A note on equal opportunities
We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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