Assistant Finance Officer
* Pay Ratey: £12.60 to £15.08 per hour via PAYE depending on experience
* Location: Sheffield, Remote (one day per month) with initial training in-office (one day per week for 6 weeks)
* Job Type: Full-time, Temporary
Join our council's finance team as an Assistant Finance Officer, where you will play a crucial role in managing incoming payments, ensuring accurate payment allocations, and supporting customers with their financial queries. This position offers a mostly remote working setup, with initial training conducted in-office.
Day-to-day of the role:
1. Income Management: Handle incoming payments such as council tax and enforcement fines, ensuring they are allocated to the correct accounts.
2. Payment Allocation: Investigate payments without clear references and allocate them appropriately to avoid financial discrepancies.
3. Suspense Accounts Management: Manage payments held in suspense accounts while coordinating reminders and recovery actions.
4. Customer Interaction: Engage with customers, particularly those with outstanding low debts, to offer payment solutions and resolve account holds.
5. Refunds Processing: Handle the processing of neces...