Your role What you'll be doing What We Need Corpay is currently looking to hire a Client Project Executive within our PayByPhone division. This position falls under our Corporate Payments line of business and is located in Hatfield, UK. In this role, you will be leading and delivering operational projects that enhance efficiency, scalability, and cross-functional collaboration across PayByPhone. This role drives process improvement, supports key business initiatives, and contributes to operational excellence in all markets. You will be reporting to the Global Client Operations Director. How We Work As a Client Project Executive, you will be expected to work in an office environment. Corpay will set you up for success by providing: Assigned workspace in our Hatfield office Company-issued equipment Formal, hands-on training Role Responsibilities Planning, managing and deliver operational projects end-to-end, ensuring alignment with agreed timelines, budgets, and business objectives. Acting as the global lead for client onboarding, owning onboarding strategy, execution, and continuous improvement across all markets. Leading the day-to-day management and coordination of the onboarding function, providing direction, prioritisation, and operational oversight Partnering with cross-functional teams including Commercial, Marketing, Product & Development, and Customer Support to identify operational inefficiencies and design scalable, sustainable solutions. Developing and maintain detailed project plans outlining milestones, deliverables, dependencies, and resource allocation. Tracking project progress, identify risks and issues, and proactively implement mitigation strategies to ensure successful outcomes. Serving as the primary point of accountability for onboarding delivery, ensuring consistent standards, timelines, and client experience globally. Communicating project and onboarding status, risks, and outcomes clearly to senior leadership and key stakeholders. Driving continuous improvement initiatives and help establish best practices across operational and onboarding processes. Using data, metrics, and KPIs to evaluate project success, onboarding performance, and overall operational effectiveness. Leading meetings and workshops, facilitating alignment and collaboration across multiple departments. Managing change control processes and ensure accurate documentation across all phases of project and onboarding delivery. Supporting budget tracking, forecasting, and vendor management for operations-related initiatives. Undertaking ad hoc tasks and responsibilities as directed by the manager to support wider operational goals. Qualifications & Skills Bachelor’s degree in business administration, Operations Management, Project Management, or related field. Minimum of 4–8 years of experience in operations, project management, or process improvement (depending on seniority). Proven experience leading cross-functional projects or operational initiatives. Strong analytical, organizational, and problem-solving skills. Excellent communication and stakeholder management abilities. Excellent people skills: the jobholder will deal with clients at all levels (and occasionally customers) and must be a good ambassador for PayByPhone and its products. Proficiency in project management tools (e.g., Asana, Monday.com, Smartsheet, Jira, MS Project). PRINCE 2, Lean Six Sigma, or similar certification preferred. Benefits & Perks 4 X Life insurance Pension scheme 5% employer contribution Private Healthcare 25 days Holiday (plus Holiday Buy/Sell) Access to benefits portal Access to LinkedIn learning Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEOC and Pay Transparency. LI-WK1 LI-Onsite About Corpay Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments. All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements. Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities. Notice to Agency and Search Firm Representatives: Corpay will not accept unsolicited CV's from agencies and/or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Corpay. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.