Technical Officer – Adaptations
Contract: 3–4 Month Interim
Rate: Per hour (flexible) + mileage
Location: West Norfolk (large borough)
Working Pattern: Field-based with some home working and office attendance
Start: ASAP
Checks: Enhanced DBS preferred
About the Role
We’re seeking a Technical Officer to visit clients in their homes and provide technical advice on repairs and adaptations—helping residents live as independently as possible. You’ll manage end‑to‑end casework for a large Norfolk borough, so this suits a keen driver with strong organisational skills. Local government experience is not required.
What You’ll Do
* Assess & advise: Visit clients to assess housing needs and advise on feasibility, appropriate works and funding options (including DFGs), ensuring solutions support independent living.
* End‑to‑end case management: Deliver allocated cases from options appraisal through to completion and sign‑off, covering technical, financial and contractual elements.
* Surveys & standards: Carry out Decent Homes/HHSRS surveys, gather photographic evidence, and complete paperwork for local authority referrals.
* Technical outputs: Prepare schedules of work, specifications, drawings/plans and schedules of rates/pricing (no tendering required).
* Work mix & volume: Typically 3–4 new jobs per week, with multiple daily visits (up to ~10/day when required); meet contractors on site and sign off completed works.
* Adaptations scope: Level‑access showers, ramps, door widening for wheelchair access, and other home adaptations in owner‑occupied and social housing.
* Stakeholder liaison: Work closely with Occupational Therapists, Client Officers, Local Authority Grants Officers, and contractors; build relationships and manage performance.
* Compliance & safety: Conduct site risk assessments, monitor works, ensure compliance with Health & Safety and Codes of Practice.
* Funding & approvals: Prepare and coordinate grant/loan applications (including planning/building regs where needed) and secure authorisations for variations.
* Close‑out: Arrange final inspections, check final accounts/defects, advise on payments, and complete case closure documentation.
* Service development: Support the Senior Technical Officer and Repairs & Adaptations Manager with developing services, frameworks, and contractor vetting; contribute to reports and procedures.
* Promotion & records: Promote the Agency’s services (including Careline/Handyperson), maintain accurate case files and computerised records, and uphold data quality standards.
* Continuous improvement: Keep up to date with legislation/practice, develop a specialist area, and participate in regional/network meetings.
What You’ll Need
* Experience in technical surveying / building works or a similar role (adaptations experience preferred but not essential).
* Familiarity with Disabled Facilities Grants (DFG) and managing packages of works—highly desirable.
* Ability to produce drawings, specifications, and schedules; pragmatic approach to schedules of rates/pricing.
* Knowledge of Decent Homes/HHSRS, building regulations and planning processes (desirable).
* Confident contractor management, site supervision, and client liaison, including residents living in properties during works.
* Strong organisation, record‑keeping, and customer communication skills.
* Full UK driving licence and own vehicle (mileage reimbursed).
* Enhanced DBS preferred.
Why Join
* Meaningful work enabling residents to remain safe and independent at home.
* Varied, field‑based role with autonomy and supportive leadership.
* Flexibility: some home working around surveys and documentation.
* Broad geography—ideal for confident drivers who enjoy time on the road.
Interested?
Please reply with your CV and availability, or contact us to discuss the role.
Seniority level
Mid‑Senior level
Employment type
Temporary
Job function
Other
Industries
Government Administration
Location
King's Lynn, England, United Kingdom
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