Technical Coordinator
Worcestershire
Monday to Friday, 40 hours per week
We’re currently recruiting for a Technical Coordinator to join our team on a permanent basis.
This is a key role responsible for maintaining and improving our Quality Management System (QMS) to ensure we consistently deliver best-in-class dairy products. You’ll play a crucial part in driving compliance, supporting continuous improvement, and enabling operational excellence across the site.
Key Responsibilities for the Technical Coordinator:
Lead and develop the site’s Quality Management System (QMS)
Drive a culture of continuous improvement and operational excellence
Manage the laboratory and oversee product testing and compliance
Support and verify quality control procedures in operations
Own and report on quality KPIs, including the Quality Index
Lead internal and external audits (e.g. BRC, retailer standards)
Build strong relationships with suppliers and customers
Identify and reduce waste, and lead CI (Continuous Improvement) initiatives
Collaborate across departments to improve site-wide quality standards
Provide QMS training and support capability building across the site
✅ What We're Looking For:
Previous experience in a Technical Coordinator
In-depth understanding of QMS, food safety, and compliance
Strong communication and influencing skills
Experience with A3 problem solving and CI tools
Confident managing and preparing for BRC and retailer audits
Proficient in MS Word and Excel
HACCP Level 4 and Advanced Food Hygiene certification
Microbiology knowledge
Chilled food experience is highly desirable
What You’ll Get in Return:
Competitive salary
Up to 10% annual bonus
4x life assurance
33 days holiday (including bank holidays)
Free, secure on-site car parking
Access to Rewards – discounts at 800+ online and in-store retailers
Be part of a supportive and passionate team delivering products millions enjoy daily
If you're a quality-driven food industry professional looking for your next challenge, we’d love to hear from you